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We are looking for a sharp, driven, and proactive Commercial Associate to join our global expansion team! As a founding member of our operations in Italy, you’ll work closely with our Head of Growth to help us unlock the market. You’ll have real ownership across sales, partnerships, and operations, helping us win Italy by driving adoption, building relationships, and creating repeatable go-to-market systems. This role requires a proactive mindset, strong Italian communication skills, and the ability to thrive in a fast-paced, high-growth environment. You’ll be engaging healthcare stakeholders in Italy both virtually and in person - visiting hospitals, clinic groups, and medical practices to understand workflows, build trust, and demonstrate Heidi’s impact.
Job Responsibility:
Operate as a true generalist across sales, partnerships, business development, operations, and marketing
Own the local sales process, tailoring it to fit Heidi’s PLG and enterprise motion
Meet clinicians and healthcare leaders face-to-face, visiting hospitals and clinic groups to build trust, run demos, and understand clinical workflows firsthand
Collaborate with marketing to refine our brand, messaging, and on-the-ground strategy for the Italy market
Secure strategic partnerships with key players across the local healthcare ecosystem
Build and optimise internal processes to enable repeatable, scalable execution across sales and operations
Collect customer and market feedback to shape our playbook for Italy and inform broader commercial strategy
Requirements:
Impeccably sharp and analytical
Acts like an owner - autonomous, accountable, and relentlessly outcome-oriented
Exceptional with customers - emotionally perceptive, articulate, and comfortable spending 50%+ of time in the field with clinicians and hospital leaders
Looking for uncapped growth - thrives where your ability to win defines your trajectory
Clinician background or familiarity with hospital and practice workflows preferred
Must be able to speak and write Italian and English fluently
Attitude is more important than experience - if you are hungry, competitive, and motivated, with a knack for problem solving and relationship-building
Nice to have:
Bonus - experience in healthcare, medicine, nursing, allied health, sales, operations, consulting, or as a founder is a strong plus, but not required