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Are you ready to shape the commercial future and digital evolution of one of the UK’s busiest rail networks? We’re seeking a Commercial & Digital Director to join our Executive Team, based at our London Bridge Head Office. As the first Train Operator to integrate track and train under a single leadership team, Southeastern is entering a defining chapter, modernising our railway, elevating customer experience and moving towards Great British Railways. This is a moment for bold leadership, vision, and turning today’s opportunities into tomorrow’s transformation.
Job Responsibility:
Driving the commercial performance of the business, delivering growth and reducing subsidy
Leading our digital and technology strategy, ensuring we adopt modern, customer‑focused and future‑proofed solutions
Owning revenue generation, including fares, retail channels, revenue management, marketing, brand, and commercial partnerships
Transforming our use of data, enabling better decision‑making across the organisation
Championing innovation, challenging convention and unlocking new revenue opportunities
Representing Southeastern at a national level, shaping policy and contributing to commercial leadership across the industry
Requirements:
Inspirational senior leadership, ready to guide a large, diverse directorate
Commercial expertise with a track record of designing and delivering revenue strategies at scale
Digital leadership experience
comfortable leading technology teams, digital transformation and complex system portfolios
Financial acumen, with the ability to translate data into decisions that drive business performance
Strategic creativity, always asking “what if?” and challenging what’s possible
Exceptional stakeholder leadership, navigating complexity and aligning multiple organisations
Commercial & contractual fluency, with experience of large‑scale supplier management and investment decisions
A CIM or equivalent qualification in marketing (advantageous but not essential)
Nice to have:
A CIM or equivalent qualification in marketing
What we offer:
a final salary pension
25 days annual leave allowance (plus bank holidays)