Commercial Account Manager Job at Zip (London)

Commercial Account Manager

Zip

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The simple task of buying software, services, or tools at work has become hopelessly complicated. Zip addresses this with a purpose-built procurement platform. The world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. You are a trusted advisor, product consultant, and a closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle.

Job Responsibility:

Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure
Solution Zip to meet the pain points today, but also with an eye toward our product of the future
Help build the team culture and bring your best practices to the org
Negotiate all facets of renewal contracts
Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip
Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed
Manage current customers on multi-year contracts to ensure customer value realization
Become a product expert – learning the Zip platform through and through, so that you’re demo ready
Become a procurement expert – learning the ins and outs of the procurement market
Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers
Be adaptable and flexible – help shape our sales process

Requirements:

2+ years of technology SaaS experience
Experience selling to procurement, finance, legal
Experience driving customer retention and adoption of a SaaS product for enterprise accounts
Customer management skills
including sales, Account management, and customer service
Self-driven
organized, efficient with your time, and an excellent communicator
Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach
Willing to go the extra mile to make sure our customers, company, team, and yourself succeed

What we offer:

Start-up equity
Full health, vision & dental coverage
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Zip - All Job Offers

Job Link Share: