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Commercial Account Manager

South Africa, Gauteng · Job Posted November 22, 2025
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Job Description

Serves as the overall account lead for numerous, large named accounts in an assigned country, geographic territory and/or industry; focuses on driving value for the client while maximizing revenue and margin for the company; sells a range of company products and solutions including hardware, software, and services; establishes professional working relationships with clients up to the executive level; ensures effective pipeline management and growth opportunities

Job Responsibility

  • Coordinates/Owns account plans for strategic commercial accounts in the account planning process
  • Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions
  • Uses specialty to leverage existing opportunities and branch into more than one BU in the account
  • Establishes a professional working relationship (up to the executive level) with clients, and develops a core understanding of the unique business needs
  • Engages partners effectively to improve win rates on selective deals
  • Builds growth opportunities using the account planning process
  • actively manages planning process through scheduled reviews and updates
  • Generates leads for company volume products and certain value products and collaborates with other specialists or partners as needed
  • Responsible for achieving/managing quarterly, half yearly or yearly quota
  • Enters opportunities in pipeline tools and updates them weekly
  • Recommends and Implements Pipeline management practices
  • Sell solutions that include hardware, software and services
  • Build and deploy a territory account plan that includes working with partners, specialists
  • Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage
  • Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams
  • Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Direct or Indirect)
  • Reviews and designs sales policy and strategy

Requirements

  • University or Bachelor's degree preferred
  • Has deep knowledge of basic enhanced products, solution and service offerings as well as competitors' offerings
  • Extensive vertical industry knowledge and advanced degree of selling skills
  • Typically 5-8 years of experience as referenced above
  • Account management experience required
  • Experience in product specialty (computers, printers, servers, storage)
  • Broad understanding of the customer's needs
  • applies standard as well as creative solutions to meet those needs
  • Ability to coordinate internal and external partners to deliver appropriate solution sale
  • Able to interface with senior levels internal to the company and external client and partner groups
  • Knows when to adjust business plans based on account and industry segment opportunities
  • Use consultative selling skills to proactively help customer's with making IT business decisions
  • Partner organization intelligence aligned with partner management skills
  • Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off
  • Ability to understand the customer's business issues and translate to the company's solutions
  • Ability to prioritize and drive strategic sales activity on a solution basis
  • Excels in competitive selling skills
  • Needs a good understanding of the channel and how to partner

Nice to have

  • Active Learning
  • Active Listening
  • Assertiveness
  • Creativity
  • Critical Thinking
  • Empathy
  • Financial Acumen
  • Growth Mindset

What we offer

  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Career development programs
  • Inclusive work environment
  • Flexible work settings

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