Commercial Account Handler

• Provide day-to-day administrative and technical support to Account Executives
• Act as a key point of contact for clients regarding cover queries, mid-term adjustments, additional insurance quotations, and policy documentation
• Respond to client enquiries promptly, accurately, and professionally
• Attend insurer and client meetings where appropriate
• Manage selected client cases directly where required
• Handle a wide range of commercial risks including Property, Liability, Marine, Engineering, Cyber, Motor Fleet, and Financial Lines
• Conduct marketing exercises with insurers to obtain competitive terms
• Negotiate renewals and secure new business quotations
• Maintain strong relationships with insurer partners
• Keep up to date with market conditions, insurer products, and industry developments
• Check and issue proposals, policy documentation, and endorsements
• Ensure all administration is completed in line with company procedures
• Maintain accurate and up-to-date client records on internal systems
• Ensure all activity complies with regulatory requirements and customer fairness principles

• Strong knowledge across the main classes of commercial insurance
• Experience managing SME to mid-corporate commercial risks
• Experience working with premium finance providers
• Strong broking, negotiation, and communication skills
• Highly organised with the ability to work accurately under pressure
• Proficient in Microsoft Word, Excel, and Outlook
• Experience using Acturis would be advantageous

Experience using Acturis would be advantageous

• Free on-site parking
• Convenient location with easy access to the motorway network
• Supportive team environment within a stable brokerage