Commercial Account Handler

• Provide full insurance broking services to our customers e.g. issuing renewal documentation including renewal comparisons and market research to ensure the best terms, finalise insurance placements and update policy schedules
• Assist in Mid-Year alterations and customer queries
• Assist with claims handling
• Ensure New Business/Renewal targets are achieved
• Identify new business opportunities and follow up by issuing quotations to the customer
• Develop strong relationships with customers and support them with any queries, making suggestions to them to improve their cover arrangements
• Maintain good file management and documentation to ensure compliance with all legal requirements, Central Bank codes and Brown & Brown Ireland procedures and business ethics
• Manage aged debt and premium collection
• Deal with insurance companies on behalf of customers including staying abreast of their risk appetites
• Stay up to date with market practice giving feedback to the Team in relation to market issues, including pricing, service levels and product development

• 3+ years’ experience working in commercial broking OR insurance experience with a good knowledge of commercial insurances product ranges across the various markets for one or more of the following: Property and Business Interruption, Employers, Public & Products Liability, Motor Fleet/Motor Trade, Professional Indemnity or Management Liability (Directors & Officers Liability, Employment Practice Liability), Cyber Liability Insurance
• APA/CIP qualified
• Knowledge of Central Bank compliance and regulatory requirements
• Excellent IT skills – previous knowledge of Relay an advantage
• Effective communication and negotiation skills with good attention to detail

Previous knowledge of Relay

• Market Competitive Salary
• Discounted Personal Insurances
• An active Sports & Social Club
• Pension & Associated Benefits
• Generous Parental Leave Policies
• Stock Purchase Scheme
• Insurance Exam Support Scheme including paid study leave
• Hybrid Working Opportunities
• Employee Assistance Programme
• Onsite parking
• A progressive and vibrant working environment