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Commercial Account Handler

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Brown & Brown UK

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Location:
Ireland , Galway City ▼

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are currently recruiting for a Commercial Account Handler within our Operations Team. In this role, you will service a commercial portfolio of customers & provide end-to-end servicing to a panel of Corporate customers. This role will be pivotal to retaining profitable existing business and generating new business where possible.

Job Responsibility:

  • Provide ongoing servicing to existing clients and closely manage the relationships throughout the renewal cycle to ensure retention of the account – outside of this strategically communicate with customers as required
  • Analyse customer needs and cover and identify any opportunities to strengthen their risk management structures
  • Identify cross-selling opportunities for the Sales team where possible
  • Market and present customer accounts to insurers and negotiate premiums in turn on their behalf
  • Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk
  • Input all information correctly onto Applied Relay and ensure clear and concise file notes
  • Monitor and review business figures (new business, renewals, fees & commission, margins etc) and ensure collection of monies due on the account
  • Attend customer meetings with the Sales team on prospects and provide subject matter expert support as required
  • Lead and participate in business projects as they arise
  • Stay abreast of insurer appetites and competitor activity in the marketplace and react accordingly
  • Ensure compliance with all regulatory and legal requirements, Central Bank codes, and Brown & Brown Ireland procedures and business ethics

Requirements:

  • 3 + years’ experience working in commercial broking OR relevant insurance experience
  • Good knowledge of commercial insurances product ranges across the various markets for the following: Property and Business Interruption, Employer’s Public & Products Liability, Motor Fleet/Motor Trade, Professional Indemnity, Management Liability (Directors & Officers Liability, Employment Practice Liability), Cyber Liability Insurance
  • APA/CIP qualified
  • Customer knowledge and understanding of their business and industry sectors
  • Proven track record in customer account management and retention
  • Clear and comprehensive understanding of the regulatory and legal environment
What we offer:
  • Market Competitive Salary
  • Discounted Personal Insurances
  • An active Sports & Social Club
  • Pension & Associated Benefits
  • Generous Parental Leave Policies
  • Stock Purchase Scheme
  • Insurance Exam Support Scheme including paid study leave
  • Hybrid Working Opportunities
  • Employee Assistance Programme
  • Onsite parking
  • A progressive and vibrant working environment

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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