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Commercial Account Handler

United Kingdom, Hertfordshire 45000.00 GBP / Year · Job Posted February 13, 2026
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Job Description

A progressive commercial insurance broker is seeking an experienced Commercial Account Handler to join their growing team. This is a client-facing role managing a portfolio of SME and commercial clients (premiums up to £100,000), delivering high-quality broking services and supporting business growth.

Job Responsibility

  • Manage your own renewal book of commercial clients from start to finish, identifying new business and cross-selling opportunities
  • Prepare and deliver insurer risk presentations and negotiate appropriate cover
  • Maintain strong client relationships and provide exceptional customer service
  • Assist Account Executives with larger accounts and client reporting
  • Ensure compliance with regulatory requirements in all client interactions
  • Provide technical insurance advice across commercial combined, fleet, marine, professional indemnity, and Directors & Officers lines
  • Handle claims efficiently and support clients throughout the process

Requirements

  • Minimum 3 years’ experience in commercial insurance broking
  • Strong technical knowledge across SME and commercial lines
  • Experience managing renewals, risk assessment, and client relationships
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office
  • experience with Acturis desirable
  • Cert CII qualified
  • Client-focused, motivated, and consistent in delivering high standards
  • Innovative and forward-thinking with ideas to improve processes and growth
  • Personable, organised, and able to manage workload effectively

What we offer

  • Competitive salary package with company bonus scheme
  • Fully funded CII exams and career development support
  • Employee benefits including life assurance, income protection, health cash plan, and discounted gym memberships
  • 25 days annual leave
  • Friendly, professional, and supportive working environment

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