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A progressive commercial insurance broker is seeking an experienced Commercial Account Handler to join their growing team. This is a client-facing role managing a portfolio of SME and commercial clients (premiums up to £100,000), delivering high-quality broking services and supporting business growth.
Job Responsibility:
Manage your own renewal book of commercial clients from start to finish, identifying new business and cross-selling opportunities
Prepare and deliver insurer risk presentations and negotiate appropriate cover
Maintain strong client relationships and provide exceptional customer service
Assist Account Executives with larger accounts and client reporting
Ensure compliance with regulatory requirements in all client interactions
Provide technical insurance advice across commercial combined, fleet, marine, professional indemnity, and Directors & Officers lines
Handle claims efficiently and support clients throughout the process
Requirements:
Minimum 3 years’ experience in commercial insurance broking
Strong technical knowledge across SME and commercial lines
Experience managing renewals, risk assessment, and client relationships
Excellent written and verbal communication skills
Proficient in Microsoft Office
experience with Acturis desirable
Cert CII qualified
Client-focused, motivated, and consistent in delivering high standards
Innovative and forward-thinking with ideas to improve processes and growth
Personable, organised, and able to manage workload effectively
What we offer:
Competitive salary package with company bonus scheme
Fully funded CII exams and career development support
Employee benefits including life assurance, income protection, health cash plan, and discounted gym memberships
25 days annual leave
Friendly, professional, and supportive working environment