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Due to continued growth and success, our client’s broking team is looking to add a Commercial Account Handler to help ensure their clients continue to receive outstanding service and access to the most suitable insurance solutions. This role is designed to support clients with day-to-day insurance needs while also assisting Account Executives with renewal prep and new business quotations.
Job Responsibility:
Handle client queries relating to policy documentation, and renewals
Support Account Executives in preparing for renewals and quoting for new business
Deliver excellent service to clients, managing relationships and ensuring their insurance needs are fully met
Liaise with underwriters and negotiate terms to secure competitive and appropriate coverage
Work closely with broking and support teams to ensure accuracy and compliance across all documentation and processes
Proactively develop a pipeline of referral business from existing clients
Monitor and work towards meeting team targets for retention and income
Collaborate with regional management and contribute to the development and mentoring of team members
Requirements:
A strong foundation in commercial insurance, ideally with hands-on experience in a broking environment
Exposure to handling a variety of commercial products and dealing directly with clients
Previous experience with Acturis or a similar broking platform is advantageous
Demonstrated ability to manage client relationships and handle policies from start to finish
Nice to have:
Previous experience with Acturis or a similar broking platform is advantageous
What we offer:
Full funding and support for professional qualifications
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