Commercial Account Handler Job at Brown & Brown UK (Newport)

Commercial Account Handler

Brown & Brown UK

Location:
United Kingdom , Newport

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport. Newport are one of Brown & Brown’s fastest growing retail insurance brokers with a strong record of providing support and success for all that join them. The position will require servicing of client accounts (SME to Corporate) within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Experience of working as an insurance Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit a Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.

Job Responsibility:

To manage, grow and be fully responsible for an account of clients & policies
To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance
Fully analyse a client’s current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions
Management of premium payment, finance agreements and overall credit control
Effectively manage aged debt
Preparation of market submissions to insurers and policy presentations to clients
Negotiate policy terms, conditions, premium and income with both insurers and clients
Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures
To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance
Maintain appropriate, regular contact with existing clients, to ensure that their insurance requirements continue to be met
Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients
Securing cross selling business and referrals
Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance
Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created
Negotiation and presentation to insurers in order to secure most appropriate cover for the client

Requirements:

Relevant commercial insurance broking industry experience
Handle new business, renewals and mta’s for a range of insurance risks
Knowledge of company industry types and operating conditions
Ability to develop and maintain client relationships
Excellent interpersonal, written and verbal communication skills
Pro-active and self-motivated
Planning and organisation skills to meet deadlines
Attention to detail
Co-operative and supportive team player

What we offer:

Pension
Death in Service
Discounts
Holiday

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

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