Commercial Account Handler Job at Brown & Brown UK (Galway City)

Job Description

We are currently recruiting for a Commercial Account Handler within our Operations Team. In this role, you will service a commercial portfolio of customers & provide end-to-end servicing to a panel of Corporate customers. This role will be pivotal to retaining profitable existing business and generating new business where possible.

Job Responsibility

Provide ongoing servicing to existing clients and closely manage the relationships throughout the renewal cycle to ensure retention of the account
Analyse customer needs and cover and identify any opportunities to strengthen their risk management structures
Identify cross-selling opportunities for the Sales team where possible
Market and present customer accounts to insurers and negotiate premiums in turn on their behalf
Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk
Input all information correctly onto Applied Relay and ensure clear and concise file notes
Monitor and review business figures (new business, renewals, fees & commission, margins etc) and ensure collection of monies due on the account
Attend customer meetings with the Sales team on prospects and provide subject matter expert support as required
Lead and participate in business projects as they arise
Stay abreast of insurer appetites and competitor activity in the marketplace and react accordingly
Ensure compliance with all regulatory and legal requirements, Central Bank codes, and Brown & Brown Ireland procedures and business ethics

Requirements

3 + years’ experience working in commercial broking OR relevant insurance experience
Good knowledge of commercial insurances product ranges across the various markets for the following: Property and Business Interruption, Employer’s Public & Products Liability, Motor Fleet/Motor Trade, Professional Indemnity, Management Liability (Directors & Officers Liability, Employment Practice Liability), Cyber Liability Insurance
APA/CIP qualified
Customer knowledge and understanding of their business and industry sectors
Proven track record in customer account management and retention
Clear and comprehensive understanding of the regulatory and legal environment

What we offer

Market Competitive Salary
Discounted Personal Insurances
An active Sports & Social Club
Pension & Associated Benefits
Generous Parental Leave Policies
Stock Purchase Scheme
Insurance Exam Support Scheme including paid study leave
Hybrid Working Opportunities
Employee Assistance Programme
Onsite parking
A progressive and vibrant working environment

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Commercial Account Handler

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