CrawlJobs Logo

Commercial Account Handler Team Leader

United Kingdom, Peterborough Employment contract 50000.00 GBP / Year · Job Posted March 27, 2025

Job offer has expired

Job Link Share

Job Description

We are working with a key client of ours who are seeking an experienced Commercial Account Handler Team Leader to join their office located in Peterborough. This role will include all line management responsibilities alongside working with all aspects of corporate commercial insurance.

Job Responsibility

  • Lead and manage a small team of Account Handlers
  • Ensure the delivery of high-quality client service in accordance with the agreed Scope of Service Agreement
  • Liaise effectively with Managers and to address client needs and concerns
  • Comply with regulatory requirements and business procedures
  • Drive change and allocate resources as necessary
  • Manage a portfolio of clients in line with Advisory Market Placement Strategy and Client Service Strategy
  • Identify revenue development opportunities and make recommendations to Client Managers

Requirements

  • ACII or equivalent preferred but no essential
  • Insurance experience is a must, ideally gained at an insurance broker within a commercial insurance background
  • Proven experience in managing high-performing teams
  • Proficient level of technical knowledge in insurance classes
  • Organised, with the ability to prioritise work and embrace change positively

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Commercial Account Handler Team Leader

8 matching positions

Corporate Account Handler – Team Leader

Lawes Consulting Group is partnered with a global broker seeking a proactive Cor...
Location
Location
United Kingdom , Leeds
Salary
Salary:
55000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in account handling, with a specific focus on commercial account handling in the corporate sector
  • Key leadership skills is essential
  • Demonstrated experience in managing and leading teams, with a track record of fostering an inclusive and equitable work environment
  • Strong understanding of commercial insurance products, policies, and market trends
  • Excellent leadership, coaching, and mentoring skills to ensure the professional development of team members
  • Exceptional communication and interpersonal skills for effectively engaging with team members, clients, and senior leaders
  • Analytical problem-solving skills with the ability to manage multiple priorities and deadlines
  • Proficiency in using CRM systems, insurance-related software, and Microsoft Office Suite.
Job Responsibility
Job Responsibility
  • Lead, develop, and manage a team of corporate account handlers, ensuring optimal team performance and employee satisfaction
  • Manage a high-performing team that delivers exceptional client service and complies with industry standards
  • Oversee the management of complex commercial accounts, providing expert guidance and support
  • Serve as the senior point of contact for high-value clients
  • Drive business retention and growth initiatives by identifying cross-selling or upselling opportunities
  • Monitor team KPIs and ensure compliance with policies, procedures, and industry regulations
  • Develop and implement training programs
  • Maintain clear communication between team members, clients, and senior management
  • Liaise with underwriters and insurers to negotiate the best products and terms for clients.
  • Fulltime
Read More
Arrow Right

Commercial Account Handler – Complex Commercial

Your position as Commercial Account Handler (Broking Support) is an important ro...
Location
Location
United Kingdom , Gillingham
Salary
Salary:
Not provided
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2+ years commercial insurance experience either broking or underwriting
  • Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies
  • Excellent understanding of Commercial Insurance products and insurance options
  • Commitment to progress towards Cert CII
Job Responsibility
Job Responsibility
  • Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE
  • Proactively support AE’s through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain
  • Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE
  • In advance of new business visit obtain quotations for possible up sales
  • Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship
  • Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed
  • Obtain quotations for agreed ‘up sales’ and include in review document
  • Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document
  • Deal with incoming enquiries from clients, insurers and other third parties in a professional and timely manner involving the relevant AE if necessary
  • Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms
What we offer
What we offer
  • Competitive salary package & benefits
  • Joint Pension contribution scheme
  • Salary Sacrifice options including dental and healthcare
  • Discounts site for restaurants, cinema, retailers
  • Cycle to work scheme
  • Health & Wellbeing programme
  • Casual dress code in office
  • Performance related bonus
  • Annual leave that rises with length of service
  • Fulltime
Read More
Arrow Right

Commercial Account Handler

We are seeking a proactive and detail-oriented Account Handler to join our Farm ...
Location
Location
Ireland , Mallow, Cork
Salary
Salary:
Not provided
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • APA or CIP qualification (or working towards)
  • Experience working within a broking (personal or commercial) team with an understanding of insurance products and processes
  • Strong interpersonal and communication skills with a customer-first mindset
  • A prominent level of attention to detail and an investigative mindset
  • A collaborative team player who supports teammates and team leaders alike
  • Excellent time management, with commitment to reliability and productivity
  • Willingness to take initiative and help drive a positive team culture
  • Understanding of and compliance with fitness and probity standards and the Minimum Competency Code
Job Responsibility
Job Responsibility
  • Provide day to day support and servicing to existing clients on their insurance needs, e.g., issuing renewals and renewal comparisons
  • Deliver exceptional service to customers with professionalism, empathy, and efficiency
  • Understand customer needs thoroughly through active listening and informed discussions
  • Handle ad hoc customer requests as they arise including mid-term adjustments, claims reporting and management
  • Identifying new business opportunities and following up by issuing quotations to the client
  • Carry out robust due diligence on customer risks and identify suitable market options and cover solutions
  • Maintain correct and clear documentation and file notes in line with system protocols (e.g. Applied Relay)
  • Contribute positively to a team-focused, professional, and solution-oriented environment
What we offer
What we offer
  • A supportive and collaborative team culture
  • Continuous professional development opportunities
  • Opportunity to make a real impact within a growing and dynamic business
  • Competitive salary and benefits package
  • Fulltime
Read More
Arrow Right

Account Handler – Commercially Connected Personal Lines

We are seeking a proactive and detail-oriented Account Handler to join our CCPL ...
Location
Location
Ireland , Cork City
Salary
Salary:
Not provided
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CIP qualification preferred
  • 4+ years’ experience working within a personal lines function with a deep understanding of personal lines insurance products and processes
  • Experience getting cover for non-standard policies
  • Strong interpersonal and communication skills with a customer-first mindset
  • A high level of attention to detail and an investigative mindset
  • A collaborative team player who supports teammates and team leaders alike
  • Excellent time management, with commitment to reliability and productivity
  • Willingness to take initiative and help drive a positive team culture
  • Understanding of and compliance with fitness and probity standards and the Minimum Competency Code
Job Responsibility
Job Responsibility
  • Deliver exceptional service to commercially connected personal lines customers with professionalism, empathy, and efficiency
  • Understand customer needs thoroughly through active listening and informed discussions
  • Carry out robust due diligence on customer risks and identify suitable market options and cover solutions
  • Ensure all work aligns with internal process steps, compliance standards, and technical accuracy requirements
  • Collaborate effectively with Commercial Account Directors & Executives to ensure seamless service and account retention
  • Maintain accurate and clear documentation and file notes in line with system protocols (e.g. Applied Relay)
  • Recognise and act appropriately in scenarios involving vulnerable customers, always prioritising fairness and customer protection
  • Act as a subject matter expert for personal lines within the CCPL team and participate in customer meetings when needed
  • Take responsibility for personal accuracy and learning from errors, asking questions when unsure, and escalating concerns promptly
  • Contribute positively to a team-focused, professional, and solution-oriented environment
What we offer
What we offer
  • A supportive and collaborative team culture
  • Remote working opportunities
  • Continuous professional development opportunities
  • Opportunity to make a real impact within a growing and dynamic business
  • Competitive salary and benefits package
  • Fulltime
Read More
Arrow Right
New

Principal Technical & Complex Claims Leader

Are you looking for a new challenge? Fancy helping us shape the future of motor ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
prima.it Logo
Prima
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior Leadership: 10+ years of senior leadership experience within the UK Motor Insurance market, either at a large UK insurer, MGA, or InsurTech
  • Transformation Experience: Demonstrated experience of leading major claims transformation activity, with a proven track record of designing, scaling and/or restructuring Complex Claims functions
  • Financial Acumen: Deep expertise in managing multi-million pound Complex Claims portfolios
  • proven ability to set reserving philosophies, establish appropriate authority limits, and manage the financial levers that drive Loss Ratio performance
  • Subject Matter Expertise: Advanced knowledge of all areas of Complex Claims, including Large Loss, Complex Bodily Injury, Credit Hire indemnity strategy, Case Law, Litigation Management
  • Entrepreneurial Approach: Demonstrably "can-do" mindset
  • able to effectively operate within a fast-paced MGA environment
  • Tech-forward Mindset: Strong strategic grasp of how advanced technology (including AI, Machine Learning, and Advanced Data Science) can be used to disrupt and reinvent traditional claims handling processes for the better
  • People Leadership / Gravitas: Proven ability to lead and inspire a team of ambitious Domain Managers, and Technical Claims Specialists
  • Cross-functional Influence: Highly adept at working transversally across different functional areas to drive collaboration and ensure effective progress
Job Responsibility
Job Responsibility
  • Functional Design & Build: Work with the Head of Claims UK to design, direct, and execute the internalisation strategy for Technical & Complex Claims
  • lead the transformation agenda across the Technical & Complex Claims set of domains as we internalise
  • Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit Hire
  • As we internalise and scale the overall functions, this role will lead a team of Managers responsible for each of these individuals domains of in-function expertise
  • Establish strong processes across Technical Claims to ensure case strategies are effective, proactive, and focused on commercially-aware settlement
  • Technical Claims Leadership: Act as the ultimate point of authority on Technical Claims topics, providing evidence-based advice and recommendations on case strategies, technical referrals, and other areas of relevant subject matter expertise
  • Hold joint accountability (with the Head of Claims UK) for financial performance of the Complex & Technical Claims portfolio
  • define and embed our reserving philosophy, proactively manage indemnity spend, minimise leakage, and directly influence the firm’s Loss Ratio performance
  • Complex Claims / Referrals Management: Act as a senior point of escalation for Claims exceeding individual specialist handlers’ authority limits
  • ensure that key case decisions are effective, facts-based, and well-considered
What we offer
What we offer
  • Private healthcare
  • Gym discounts
  • Wellbeing programs
  • Mental health support
  • Fulltime
Read More
Arrow Right

Managing Director, Integrated Operations

The Integrated Operations Division is the operational core of SFO, responsible f...
Location
Location
United States , San Francisco
Salary
Salary:
238342.00 - 304122.00 USD / Year
sf.gov Logo
City and County of San Francisco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Possession of a baccalaureate degree from an accredited college or university
  • Six (6) years of managerial experience at a commercial service airport involving airport operations, maintenance, safety and security, and customer service. All experience must include supervisory functions
  • Possession of a valid Class C Driver's License. A California license must be obtained prior to appointment. Employees are required to maintain a satisfactory driving record.
Job Responsibility
Job Responsibility
  • Establishes and advances a cohesive division-wide strategy aligned with SFO's enterprise goals
  • Cultivates a performance culture grounded in safety, mission-readiness, continuous improvement
  • Leads organizational design and strategic resource allocation across a $65 million portfolio
  • Drives enterprise-wide advances in operational systems, technology integration, and interdivisional coordination
  • Serves as a trusted advisor to the COO and Airport Director
  • Provides senior executive oversight of the AIOC
  • Sets the strategic framework for AIOC performance
  • Champions sustained investment in AIOC technology, data infrastructure, and operational systems
  • Ensures the AIOC functions as the connective tissue between SFO's operational divisions, airline and concessionaire partners, federal agencies, and the City's emergency management architecture
  • Oversees the design and execution of joint operational exercises and full-scale drills
What we offer
What we offer
  • Employee Benefits Overview referenced
  • Fulltime
Read More
Arrow Right
New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT training, instructional design, technical enablement, or learning and development
  • Strong knowledge of Microsoft 365
  • Excellent communication, facilitation, and content development skills
  • Ability to translate technical concepts into practical, user-friendly training.
Job Responsibility
Job Responsibility
  • Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
  • Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
  • Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
  • Create and maintain training content, including videos, guides, tutorials, and job aids
  • Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
  • Gather feedback and measure training effectiveness to continuously improve programs.
Read More
Arrow Right
New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...
Location
Location
United States , New Albany
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
Read More
Arrow Right