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Commercial Account Handler / Supervisor

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , Watford

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

40000.00 - 55000.00 GBP / Year
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Job Description:

We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands-on with clients.

Job Responsibility:

  • Manage a portfolio of commercial insurance clients, delivering a high standard of service
  • Handle renewals, new business, mid-term adjustments, and policy documentation
  • Act as a key point of contact for clients, insurers, and internal stakeholders
  • Negotiate terms with insurers to secure competitive and appropriate cover
  • Support Account Executives and Account Directors with client servicing
  • Provide guidance and support to Account Handlers, acting as a point of escalation
  • Assist with workload management and prioritisation within the team
  • Support onboarding and development of junior team members
  • Ensure team adherence to FCA compliance, procedures, and service standards
  • Ensure all documentation and processes meet FCA and internal compliance standards
  • Maintain accurate client records and management information

Requirements:

  • 4+ years’ experience in a Commercial Account Handler role
  • Strong technical knowledge of commercial insurance products
  • Proven ability to manage a client portfolio independently
  • Excellent communication, organisation, and problem-solving skills

Nice to have:

  • Previous supervisory, mentoring, or team-lead experience
  • Client-facing experience, including meetings and reviews
  • Experience supporting Account Executives or managing larger or more complex accounts
What we offer:
  • Clear progression opportunities
  • Supportive and collaborative working environment

Additional Information:

Job Posted:
February 10, 2026

Employment Type:
Fulltime
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