Commercial Account Executive Job at PagerDuty (San Francisco)

Commercial Account Executive

PagerDuty

Location:
United States , San Francisco

Category:
Sales

Contract Type:
Employment contract

Salary:

75000.00 - 99000.00 USD / Year

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Job Description:

PagerDuty is seeking a Commercial Account Executive to join our diverse, customer-focused team! In this role, you will report to a Director of Commercial Sales. Your focus will be on acquiring new business opportunities among a group of accounts that fit our ideal customer profile and have a higher propensity to buy and expand with PagerDuty. These accounts would sit in our commercial segment and would sit between 50-500 million in revenue. Daily responsibilities include creating, developing, and managing net-new business deals and expanding our footprint once the account is landed.

Job Responsibility:

Understand the problems and focus areas of your stakeholders and effectively communicate how PagerDuty will support and address those company priorities
Align use cases with the appropriate service offering
Quickly adapt to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method
Develop a proactive point of view on solutions based on customer's biggest pain points
Encourage positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision
Ensure complete customer satisfaction in all interactions
Call and email executives at senior levels across various lines of business using scaled techniques and tools
Document key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework)
Close and manage land-and-expand deals with the main focus on acquiring new customers
Prioritize opportunities and allocating appropriate resources

Requirements:

3+ years strong background in lead generation and prospecting
2+ years of previous experience successfully closing net-new customer deals
Experience with common SaaS software tools (SFDC, Outreach/Salesloft, Tableau, DemandBase, 6Sense)

Nice to have:

Proven ability to quickly gain trust with senior leaders, internal and external
Highly organized with exceptional follow up skills
Passion for cloud technologies

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs