Commercial Account Executive Job at Smartsheet (London)

Commercial Account Executive

Smartsheet

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (200-5,000 employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory.

Job Responsibility:

Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business
Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework
Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (200-5,000 employees)
Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency
Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities
Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region
Manage strategic sales motions alongside transactional, high-volume opportunities
Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business
Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
Expand Smartsheet brand awareness at the C-suite, operational, and team level
Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion
Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives
Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success
Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency

Requirements:

3+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment
Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment
Proven ability to drive cross-selling and upselling opportunities within existing accounts
Experience with solution selling and the MEDDICC framework
Strong understanding of SaaS business models and the competitive landscape in the Commercial segment
Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools
Excellent communication, presentation, and interpersonal skills
Strong analytical & problem-solving skills
Bachelor's degree or equivalent experience
Legally eligible to work in the UK on an ongoing basis

What we offer:

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Additional Information:

Job Posted:
January 25, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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