Command Centre Operation Engineer Job at NTT DATA (Singapore)

New

Command Centre Operation Engineer

The Command Centre Operation Engineer at NTT DATA is responsible for ensuring th...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and ITIL processes
Highly disciplined in handling of tickets on day-to-day basis
Good understanding of using ITSM tools
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques
A positive outlook at work, even in pressurized environments
Willingness to work hard and put in longer hours when necessary

Job Responsibility

Ensure the operational integrity of client IT systems
Proactively identify, investigate, and resolve technical incidents and problems
Provide first-line support for standard and low-complexity incidents and service requests
Ensure zero missed service level agreement conditions
Monitor client infrastructure and solutions
Identify problems and errors before or as they occur
Investigate first-line incidents assigned
Provide telephonic, ITSM ticket or chat support to clients
Perform maintenance activities, such as patching and configuration changes
Work across two or more technology domains (e.g., Cloud, Security, Networking, Applications, Collaboration)

Fulltime

New

Command Centre Operation Engineer

The Command Centre Operation Engineer at NTT DATA is responsible for ensuring th...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and ITIL processes
Highly disciplined in handling of tickets on day-to-day basis
Good understanding of using ITSM tools
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques
A positive outlook at work, even in pressurized environments
Willingness to work hard and put in longer hours when necessary

Job Responsibility

Ensure the operational integrity of client IT systems
Proactively identify, investigate, and resolve technical incidents and problems
Provide first-line support for standard and low-complexity incidents and service requests
Ensure zero missed service level agreement conditions
Monitor client infrastructure and solutions
Provide telephonic, ITSM ticket or chat support
Perform maintenance activities such as patching and configuration changes
Work across two or more technology domains (e.g., Cloud, Security, Networking, Applications, Collaboration)
Update or create knowledge articles
Seek opportunities for work optimization

Fulltime

Command Centre Operation Engineer

The Command Centre Operation Engineer at NTT DATA is responsible for providing t...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced general qualification in Technology (Technical Diploma) or equivalent qualification
ITIL v4 foundation certification is a must
CompTIA A+ certification will be an added advantage
Demonstrable related work experience in the Technology Industry and Call Center environment is preferred
Ambitious self-starter who is passionate about IT
Solid expertise at using sound judgment to escalate an issue to a higher level
Methodical in approach to ticket resolution
Demonstrates an ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Team player with excellent attention to detail and client focused

Job Responsibility

Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes
Uses Managed Services product and process knowledge along with discretion to respond to tickets
Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions
Flags the need for such content, when relevant articles are not available
Provides timely updates to clients, when requested, on any pending requests or tickets
Works closely with resolver groups, and other functions, to ensure timely updates are sent to the client
Identifies gaps and shortcomings in the current processes, procedures, services and provides recommendations for improvement
Uses sound judgment to escalate an issue to a higher level
Ensures that a professional level of service quality is maintained and that clients are satisfied

Fulltime

Senior Engineer (Data Centre)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

China , Hong Kong

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Higher Diploma or above in mechanical, electrical or building services engineering
5 years' experience in mechanical, electrical or building services engineering
Familiar with UPS, Generator, Chiller Plant, LV switchboards, CRAC, Fire services & DCIM
Holder of REW C is a highly preferrable
Good communication skills and good command of English and Chinese
Proficiency in AutoCAD and MS office

Job Responsibility

Arrange and implement planned maintenance works as assigned, monitor project progress and supervise contractors for contracted out works
Supervise the technical team to carry out routine maintenance for various facilities
Prepare operation report and incident reports for DC tenants
Handle DC's tenants' enquiries and follow up
Prepare approval from to management for the procurement of any goods / services
Prepare incident report and attend emergency call as site in charge

Fulltime

Senior Technical Executive

The Technical Executive will be responsible for Incident and Change Management f...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

ITI / Diploma / Engineer (Electrical / Mechanical or any equivalent) candidate with excellent verbal and written communication skills are required
Minimum 0-2 years of experience in managing critical environment facility technically and maintaining good KPI score
24X7 working environment where the candidate have to work in rotational Day and night shift
Number of working days will be six days in a week (9 Hours per shift) and week off will be any fixed day in a week
Good skills on Microsoft Excel and PowerPoint
Good skills on doing teamwork, follow up, governance of incidents
Excellent communication skills both verbal and writings
Good skills on BMS/Alarm Management System

Job Responsibility

One stops solution for incident or change management
Manage/Governance of the incident from the alarm occurs till the end
Centralize the lesson learnt and best practice
Reduce the number of controllable incident
Coordination and assist the Change request approval
Enhance the alarm monitoring tools
Dashboards on Various Systems for Senior Management
Centralize the Building information for support command centre basic function or other business need
Sharing Daily, Weekly, Monthly, Quarterly reports on Incident Analysis across APAC level
Following the SOP/EOP strictly for daily operations

What we offer

We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package

Fulltime

Field Service Engineer

The Field Service Engineer will provide field service support at customer sites ...

Location

United Kingdom , Aberdeen

Salary:

Not provided

Celeros Flow Technology

Expiration Date

Until further notice

Requirements

Time served mechanical apprenticeship is essential
Fundamental knowledge of pumps and associated equipment
Background in either field service or workshop service of rotating equipment
Ideally have experience of commissioning rotating equipment either in the field or in an in house test facility
Has experience in the use of light workshop machinery such as drills, milling machines and conventional lathes
Able to be customer facing and able to articulate machinery assessments
Must have a “can do” approach and a strong awareness of what is needed to make things happen when under pressure
Problem solving and analytical skills
Ability to read and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write reports and correspondence

Job Responsibility

Undertake investigation/troubleshooting at customer premises to quantify possible extent and source of reported operational problems, providing information, digital photographs, and reports
Removal or supervision of removal of pumping equipment from sites for transfer to Service Centre as and when required
Installation and commissioning of pumping equipment after return from overhaul or new from factory
Undertake condition monitoring & performance monitoring activities
Dismantling pumping plant, including cartridge removal, and producing detailed strip/inspection reports including detailed dimensional checks and digital photographs either on-site or within local workshop
Re-assembling pumping machinery on-site or in the Service Centre using new spare parts or employing agreed refurbishment techniques
Supervision of contractor or client personnel as and when required to fulfil the scope of the contract
Produce daily reports and technical reports after project completion
Undertake pump and pump set assembly within CU manufacturing plants
Ensure adherence to all Corporate Environmental, Health & Safety guidelines and projects

Fulltime

New

Engineer (ELV/BMS)

Established in 1990, BYME Engineering (Hong Kong) Ltd. is a E&M building service...

Location

Hong Kong , Yuen Long District, New Territories

Salary:

Not provided

Bouygues Construction

Expiration Date

Until further notice

Requirements

Higher Diploma or above in a relevant Engineering discipline (Electrical, Electronic, Electrical/Mechanical, or Computer Science)
Holder of Personal Security Permit (Grade D) preferred
A minimum of 4 years of BMS/ELV systems project management experience, preferably within E&M contracting or the building technologies industry
Experience with data centre projects and handling equipment functional tests (UPS, PDU, STS, LVSB, HVSB, Genset, etc.) is advantageous
Proficiency in AutoCAD drawing and MS office operations
A proactive problem-solver with a positive attitude to navigate challenges effectively
A good command of spoken and written English and Chinese
Immediate availability is highly preferred

Job Responsibility

Manage ELV/BMS/security system installation projects with minimal supervision
Assist with site supervision and project management of BMS/Controls/IoT/ELV systems and other building services-related systems, including troubleshooting
Handle document submissions, drawings, equipment submissions, and project coordination with stakeholders
Collaborate with internal teams and external parties on technical designs and schematics for BMS system installations
Coordinate on-site activities, monitor project progress, conduct site inspections, and oversee testing and commissioning, including follow-ups on defect rectification to meet project timelines

Fulltime

New

Cloud Engineer

The role requires an understanding of Cloud Platforms Technologies and Services,...

Location

United States , Dublin

Salary:

110000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

1 or more Year of experience with GCP, Azure or AWS, certification desired
3 Years of experience with Enterprise ITIL Processes
3 Years of experience with monitoring enterprise systems
3 Years of experience in data center domains (server, network, storage, security)
3 Years of experience with server and directory service technologies (Windows, Linux, AD, DNS)
Excellent organizational skills, and oral and written communication skills
Security compliance experience such as ITIL, PCI, ISO 27001 or SOX
Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives
Ability to apply critical thinking to all aspects of the position
Detail oriented with excellent documentation skills/methodologies, who is able to successfully manage multiple priorities

Job Responsibility

Perform special projects or tasks in a timely manner, as assigned by Product Manager or Management
Support Multi-Cloud Platforms - GCP, Azure, AWS
Work with development and product management teams to transition and operate cloud-based workloads
Continually review and recommend improvements to operational processes and procedures
Look for opportunities to automate anything and everything
Ensure Monitoring and Alerting Standards are tested in transition and followed in production
Ensure migrated workloads maintain compliance with Security and Governance standards
Ensures the health of the service meets defined service level expectations
Participate in incident management and communications, including follow-up with problem resolution post-mortem, and process improvement
Support automation solutions for source, deploy, pipeline, configuration management

Fulltime

Command Centre Operation Engineer

NTT DATA

Location:
Singapore , Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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Job Description:

Job Responsibility:

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Additional Information:

Job Posted:March 21, 2026

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Job Posted:
March 21, 2026