Command Center Analyst Job at Inetum (Lisbon)

Enterprise Command Center Infrastructure Analyst

In this role you will be responsible for providing technical support for Citiban...

Location

Poland , Warsaw

Salary:

90440.00 - 142960.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

Conduct in a dynamic environment with a fluctuating potentially voluminous operational workload
High-reaching and with dedication towards continual growth and self-improvement
Working knowledge of internet working and telecommunications
Background in operating network/distributed services within international dynamic environment
Understanding of OSI model, servers and network protocols
Industry specific certifications – CCNA or adequate knowledge would be an advantage
Effective written and verbal communication skills

Job Responsibility

Responsible for providing Tier I technical support for Citibank’s global Infrastructure including diagnosing and solving incidents and problems related to the functioning of Citi network infrastructure
Work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world
Direct engagement into operations including immediate notifications for critical issues and acting as the service owner
Perform incident triage functions

What we offer

Network trainings including theory and practice
Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance)
Work in a friendly and diversified environment, appreciating differences in style and perspective
A great environment for learning new technology and tools, online and instructor led training opportunities
Working in a friendly, dynamic and multinational environment
Opportunity to have an influence on the way you perform your tasks
A chance to make a difference with various affinity networks and charity initiatives

Fulltime

New

Infrastructure Analyst

The Infrastructure Analyst 2 is an intermediate level role responsible for assis...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of experience in a Technology Infrastructure role
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Bachelor’s/University degree or equivalent experience

Job Responsibility

Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
Ensure successful completion of data loads and batch processing
Participate in testing activities, including the creation and execution of basic test scripts
Execute project plan task
Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Evaluate issues using existing procedures or similar/related experiences
recommend and implement solutions
Exchange ideas and information in a concise and clear manner
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Identificación de posibles fallas a los procesos

Fulltime

Vice President of Product Marketing

Crescendo is looking for a Vice President of Product Marketing to own, elevate, ...

Location

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in B2B SaaS product marketing or GTM leadership (VP-level experience strongly preferred)
Proven expertise in CX, contact center, or customer service technology
A category creator with the storytelling chops to command exec, analyst, and customer audiences
Track record of competitive wins, sales enablement excellence, and market-shaping launches
Strategic, analytical, and collaborative leader who thrives in high-growth environments
Comfortable alternating between the war room and the main stage — setting the vision while rolling up sleeves to execute

Job Responsibility

Define & Elevate the Story: Craft the category narrative that cements Crescendo as the AI-native contact center
Boldly de-position bolt-on AI tools, AI-only SaaS vendors, and traditional BPOs with clarity and conviction
Partner with execs, product, and sales to create narratives that cut through noise and win markets
Drive storytelling for keynotes, analyst briefings, board decks, and customer evangelism
Fuel GTM & Sales Success: Build the arsenal: battlecards, ROI models, competitive plays, proof points that win deals
Equip the field with messaging that accelerates pipeline and closes revenue
Partner tightly with sales leadership to remove friction and unlock velocity
Shape Market & Competitive Strategy: Own market and competitive intelligence, turning insights into offensive and defensive plays
Position Crescendo as the thought leader and category-defining brand
Lead World-Class Launches: Architect GTM strategies that make every product launch impossible to ignore

What we offer

Performance-Guaranteed CX
Category Leadership
Velocity & Scale
AI + Superhumans
Care for others
Embrace growth
Manifest trust
Take ownership
Be humble
Equal-opportunity workplace

Fulltime

New

SecOps Engineer

The SecOps Engineer manages and leads the resolution of high or critical severit...

Location

United States , Milwaukee; Boston; Paramus

Salary:

135000.00 - 150000.00 USD / Year

Veolia

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s Degree in Computer Science, Engineering, Information Security or extensive professional experience considered in place of a Bachelor’s degree
Min of 5 years of professional experience in SOC operations and/or incident response
Understanding of technologies and solutions utilized in cybersecurity and networks (SIEM, SOAR, Firewalls, IAM, IDS/IPS, End Point Protection, Threat Management/Intelligence)
Expertise in Cloud security such as AWS, GuardDuty, CloudTrail, Lambda, GCP, GCP Cloud Audit, Cloud Security Command Center, Log Explorer, GKE Logs, Kubernetes
Understanding of API security: REST, SOAP, OAuth, API Keys/Tokens, API Gateway
SaaS: SSPM, CASB
Familiarity with security frameworks, standards, and guidelines
Knowledge of current hacking techniques, vulnerability disclosures, data breach incidents, and security analysis techniques
Ability to work with complex problems where analysis of situations or data requires an in-depth evaluation of variable factors
Excellent troubleshooting and problem-solving skills

Job Responsibility

Work closely with and advise on security best practices for Cloud, Infrastructure, Developers and Data Analysts to ensure security is implemented by design
Design and implement technical security controls
Conduct security review/audit of Cloud, SaaS, Network, AI environments to identify and mitigate potential security risks
Develop and implement security automation workflows using scripting languages and/or automation tooling such as Torq, Tines, etc
Provide seniority and oversight for a SOC shift as needed
Conduct complex investigations and providing advice to other Security Analysts
Manage and lead High or Critical severity incident resolution
Develop customized scripts or procedures to automate the repetitive tasks and improve the efficiency of incident response activities
Provide expert advice on remediation and recovery efforts and develop threat remediation strategies
Perform proactive analysis of the attack surface and advising on potential threats and attack vectors

What we offer

Paid time off policies
health, dental, vision, life insurance
savings accounts
tuition reimbursement
paid volunteering
employer sponsored 401(k) plan
Sick leave – 56 hours
Observed Holidays – 11 days
Vacation – Flexible Time Off
Eligible for up to 10% Annual Performance Bonus

Fulltime

GIS Analyst

Barbaricum is seeking a GIS Analyst to support The Network Engagement Training T...

Location

United States , Fort Eustis

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Secret is required
TS/SCI clearance is preferred
2-8 years of experience

Job Responsibility

Review, monitor and develop intelligence doctrine and requirements from a systems, policies and procedures perspective, develop solutions
Identify existing technical, material, data and production gaps in developing the Operational Environment (OE) scenarios
Provide intelligence analyst support to multiple projects and exercises, solving commanders training objectives
Research and prepared products projecting foreign battlefield threats in the OE
Identify intelligence centers of excellence with the technical expertise and production assets to partner with developed new intelligence policies and procedures that would provide information needed to fill critical OE information gaps
Formulate, evaluate, integrate and document the program process making the procedures and products available for integration into the OE
Monitor worldwide conventional and asymmetric intelligence threats from a geospatial perspective for inclusion into the OE
Travel up to 30%

Task lead

Barbaricum is seeking a GIS Analyst to support The Network Engagement Training T...

Location

United States , Fort Eustis

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Secret is required
TS/SCI clearance is preferred
2-8 years of experience

Job Responsibility

Review, monitor and develop intelligence doctrine and requirements from a systems, policies and procedures perspective, develop solutions
Identify existing technical, material, data and production gaps in developing the Operational Environment (OE) scenarios
Provide intelligence analyst support to multiple projects and exercises, solving commanders training objectives
Research and prepared products projecting foreign battlefield threats in the OE
Identify intelligence centers of excellence with the technical expertise and production assets to partner with developed new intelligence policies and procedures that would provide information needed to fill critical OE information gaps
Formulate, evaluate, integrate and document the program process making the procedures and products available for integration into the OE
Monitor worldwide conventional and asymmetric intelligence threats from a geospatial perspective for inclusion into the OE
Travel up to 30%

Customer Care Group Support Analyst

Answers technical calls from customers (company/independently owned stores and e...

Location

United States , Atlanta, Georgia

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

4 years of experience in a help desk/call center
High school diploma or equivalent work experience required
1 year of experience with incident and problem tracking service management software
Experience with SQL commands and database manipulation
Experience with automated call distributor phone systems
Experience with knowledge centered support (KCS) principles
Experience with troubleshooting network related issues (client connectivity)
Experience with Active Directory and Microsoft Office Products – O365 is a plus
Strong customer focus and orientation
Superior telephone, root cause analysis, and issue resolution skills

Job Responsibility

Answers technical calls from customers regarding company software, hardware, and network issues
Troubleshoots issues to find solution and partners with customer to solve issue together
Seeks assistance from Support Analyst II and/or Development team (Swarm) if unable to resolve
Applies fix or work around discovered during “swarming”
Creates new knowledge base articles outlining the fix/work around
Documents software defects and assign Service Now Incident to appropriate development track
Ensures positive customer experience by de-escalating customer issues and concerns
Instructs customers on proper usage of the software and hardware
Acts as customer advocate
Ensures prompt and accurate resolution of customer incidents

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement
We offer a Flexible Work Policy that permits eligible employees to work remotely

Data Engineer III

As a Data Engineer, you will play a key role in designing, developing, and maint...

Location

India , Chennai

Salary:

Not provided

Arcadia

Expiration Date

Until further notice

Requirements

3+ years as a Data Engineer, data-adjacent Software Engineer, or a did-everything small data team member with a focus on building and maintaining data pipelines
Strong Python skills, especially in the context of data orchestration
Strong understanding of database management and design, including experience with Snowflake or an equivalent platform
Proficiency in SQL
Familiarity with data integration patterns, ETL/ELT processes, and data warehousing concepts
Experience with Argo, Prefect, Airflow, or similar data orchestration tools
Excellent problem-solving and analytical skills with a strong attention to detail
Ability to bring a customer-oriented and empathetic approach to understanding how data is used to drive the business
Strong communication skills

Job Responsibility

Design, develop, and maintain scalable and efficient data pipelines in an AWS environment, centered on our Snowflake instance and using Fivetran, Prefect, Argo, and dbt
Collaborate with business analysts, analytics engineers, and software engineers to understand data requirements and deliver reliable solutions
Design, build and maintain tooling that enables users and services to interact with our data platform, including CI/CD pipelines for our data lakehouse, unit/integration/validation testing frameworks for our data pipelines, and command-line tools for ad-hoc data evaluation
Identify and implement best practices for data ingestion, transformation, and storage to ensure data integrity and accuracy
Optimize and tune data pipelines for improved performance, scalability, and reliability
Monitor data pipelines and proactively address any issues or bottlenecks to ensure uninterrupted data flow
Develop and maintain documentation for data pipelines, ensuring knowledge sharing and smooth onboarding of new team members
Implement data governance and security measures to ensure compliance with industry standards and regulations
Keep up to date with emerging technologies and trends in data engineering and recommend their adoption as appropriate

What we offer

Competitive compensation based on market standards
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency

Fulltime

Command Center Analyst

Inetum

Location:
Portugal , Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
June 04, 2025

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