Comm Rep III, Emergency Med Job at University of Rochester (Rochester)

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

Serves as the main representative of the Emergency Medicine Communication (EMC) group
Performs administrative and leadership functions and serves as the first point of contact between the Hospital Emergency Department, prehospital providers, and outside facilities for both adult and pediatric patients to determine needed resources, optimize throughput,t and maintain patient safety
Serves a vital role in the distribution of information and activation of specific care teams including but not limited to Emergency Medicine, Trauma, Stroke, Pediatrics, etc.
Acts as administrative leadership
Addresses QA issues as needed
Leads group initiatives for change or new protocol development
Liaisons with EM leadership as needed and represents EMC group's collective needs
Collects and documents relevant information from prehospital providers, including ground and helicopter agencies, via radio, telephone, and additional digital communications
Collects and documents relevant information from transfer centers, outside facilities, and community-based providers via radio, telephone, and additional digital communications
Utilizes collected information, assesses resource needs, and initiates appropriate activation of specific care teams (Emergnecy Medicine, Trauma, Stroke, Pediatrics, Burn, MI, etc.)
Receives and documents clinical information in EMR and receives critical lab values and makes appropriate notification to clinical team members
Follows hospital incident management system protocols in both declared and resource-dependent incidents and manages incoming calls during events
Utilizes and maintains Monroe County Disaster Paging system, and assists with maintaining communication systems
Other duties as assigned

Requirements

High School diploma or equivalent and 3 years of Emergency Services, Pre-Hospital or Clinical Emergency Medicine experience required
Associate's degree or Bachelor's degree and 5 years of Emergency Services, Pre-Hospital or Clinical Emergency Medicine experience preferred
Or equivalent combination of education and experience
Knowledge of basic Emergency Medicine clinical and operational protocols required
Excellent communication skills and interpersonal skills required
Ability to manage multiple competing priorities with efficiency and professionalism required
Basic competency with computers and additional digital interfaces required
EMT - Emergency Medical Tech EMT-B or higher certification upon hire required or LPN - Licensed Practical Nurse - State Licensure LPN or higher nursing licensure upon hire required

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Comm Rep III, Emergency Med

Job Description

Job Responsibility

Requirements

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