CrawlJobs Logo
Blood Bank of Hawaii Logo Blood Bank of Hawaii · Health and Beauty

Collections Supervisor

United States 50000.00 - 55000.00 USD / Year · Job Posted April 15, 2026
Apply Position
Job Link Share

Job Description

Under the direction of the Manager of Mobile Operations, the Collections Supervisor provides leadership and oversight of mobile blood drive operations. This role ensures efficient, safe, and compliant collection activities while supervising staff and collaborating with recruitment and leadership teams to meet organizational goals.

Job Responsibility

  • Promotes company values and organizational goals
  • Represents leadership and ensures productivity and quality standards
  • Monitors staff compliance with policies and regulations
  • Coordinates schedules and setup for efficient operations
  • Ensures safety of collection sites
  • Enforces adherence to SOPs
  • Communicates needs and ensures policy compliance
  • Assists with KPI tracking and reporting
  • Helps coordinate staff scheduling
  • Hires, trains, supervises, and evaluates staff
  • Ensures professionalism and addresses staff concerns
  • Provides recommendations to leadership
  • Oversees quality control procedures
  • Assigns staff tasks, breaks, and workflow
  • Manages appointments, staffing, and operational efficiency
  • Collaborates with teams to meet collection goals
  • Maintains and supports staff technical skills
  • Supports marketing and recruitment efforts
  • Prepare staff performance evaluations
  • Promotes teamwork and supports colleagues
  • Encourages positive team culture and engagement
  • Performs additional duties as assigned

Requirements

  • High School Diploma/GED
  • Three (3) years’ experience in health-related field
  • One (1) year of supervisory experience
  • Ability to take initiative, be creative and successfully motivate people
  • Goal-oriented self-starter with ability to work independently and as part of a team
  • Good analytical, assessment, judgment and problem-solving skills
  • Good listening skills
  • Able to relate effectively with diverse individuals
  • Ability to maintain professionalism and provide excellent customer service
  • Highly developed communications skills, both oral and written
  • Good organizational and time management skills
  • Strong leadership skills with ability to effectively lead teams
  • Computer literate (Word, Excel, Power Point, internet)
  • Professional, business-like appearance
  • Good attendance
  • Flexibility in schedule to meet deadlines

Nice to have

  • Preferred Bachelor’s in Science in biological sciences or related field
  • Preferred management experience of a health-related clinic/branch
  • Preferred Blood Banking Experience

What we offer

  • 100% Health, Dental, and Vision Insurance
  • Matching 401(k) Plan
  • Fully paid Training
  • Paid Time Off
  • Career Development and Training
  • Opportunities for Promotion
Blood Bank of Hawaii - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Collections Supervisor

8 matching positions

Collection Supervisor

Manage the financial collection department of a company and be responsible for t...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
Erada Microfinance
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a collection supervisor
  • Preferred in Microfinance or Banking Sector
  • Strong Communication and Leadership skills
  • A bachelor’s degree is required
Job Responsibility
Job Responsibility
  • Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked
  • Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
  • Create and implement strategies to increase the number of successful collections on outstanding debt
  • Recruit, hire, train, and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload
  • Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals
  • Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed
  • Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company
  • Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits
Read More
Arrow Right

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead a dedicated tea...
Location
Location
United States , Manchester
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a supervisory role within collections, ideally in banking or credit unions
  • In-depth knowledge of consumer lending products such as mortgages, auto loans, and credit cards
  • Demonstrated ability to coach, mentor, and develop team members to achieve their full potential
  • Strong communication skills and the ability to handle escalated situations with professionalism
  • Experience in call monitoring and performance management to ensure quality and compliance
  • Proficiency in analyzing collections data and identifying actionable insights
  • Familiarity with tracking systems and metrics reporting tools
  • Ability to work collaboratively with leadership to drive operational improvements
Job Responsibility
Job Responsibility
  • Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies
  • Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement
  • Ensure team members consistently meet productivity goals and maintain high-quality service standards
  • Analyze and report on collections metrics, identifying trends and opportunities for improvement
  • Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency
  • Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching
  • Facilitate learning and development opportunities to enhance team capabilities and individual growth
  • Collaborate with leadership to implement process improvements that optimize collections strategies
  • Promote a culture of accountability and continuous improvement within the team
  • Maintain up-to-date knowledge of consumer lending products to support team operations effectively
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Collections Specialist

This role involves managing customer accounts, resolving billing concerns, and e...
Location
Location
United States , Victor
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in commercial or consumer collections is preferred but not required
  • Familiarity with credit and collections processes
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal abilities
  • Ability to analyze aging reports and prioritize tasks effectively
  • Proficiency in identifying workflow improvements within collections processes
  • A proactive approach to problem-solving and decision-making
Job Responsibility
Job Responsibility
  • Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor
  • Monitor and review aging reports to ensure timely follow-up on overdue accounts
  • Respond to customer inquiries promptly and professionally, fostering strong client relationships
  • Identify and implement process improvements to streamline collections workflows and enhance efficiency
  • Collaborate with the collections supervisor to complete additional assigned tasks as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Collections Supervisor

The Collections Supervisor will be responsible for assisting with overseeing the...
Location
Location
United States , Pennsauken
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of B2B collections experience
  • 1+ years of supervisory experience
  • Intermediate Microsoft Excel knowledge
  • Proven knowledge of ERP systems
  • Strong analytical and problem-solving skills
  • Excellent negotiation skills
  • Ability to thrive in a fast-paced environment
  • Preferably a Bachelors degree in Accounting/Finance/Business Administration
Job Responsibility
Job Responsibility
  • Oversee daily credit and collection activities
  • Create departmental collection goals
  • Direct collection efforts on delinquent accounts
  • Verify customer payments
  • Resolve complex or escalated collection issues
  • Negotiate payment terms and payment schedules
  • Develop and implement collection procedures and policies to improve efficiency
  • Recommend and implement process improvement to enhance collection effectiveness
  • Maintain customer accounts
  • Monitor credit operations
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Access to top jobs, competitive compensation and benefits
  • Free online training
  • Fulltime
Read More
Arrow Right

Supervisor, Collections

The Supervisor position will be responsible for managing the current collections...
Location
Location
Canada , Burnaby
Salary
Salary:
75000.00 CAD / Year
rbauction.com Logo
Ritchie Bros
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years of collections experience, with auction-related experience as an asset
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills, with the ability to interact personally and professionally
  • Strong organizational and time management skills to efficiently oversee team activities, workload, and resources
  • Track record of meeting or exceeding KPIs in a collection environment
  • Hiring, training, and development of staff members
  • Monitor employee productivity and provide constructive feedback and coaching
  • Proficiency in resolving disputes and conflicts, both within the team and with external parties, constructively and diplomatically
  • In-depth understanding of collections regulations, compliance, and best practices, particularly in North America
Job Responsibility
Job Responsibility
  • Ownership of the collections team for North America IronPlanet, MPE, and Rouse
  • Oversee the collections strategy, day-to-day operations, quality & improvement of workflows
  • Assist the collections manager in leading the team of dedicated collections professionals
  • Set clear expectations, provide ongoing coaching, and monitor performance to ensure individual and team targets are consistently met
  • Responsible for overseeing day-to-day dialer operations & reporting
  • Frequently analyzing dialer data and seeking opportunities to improve the qualitative & quantitative output of the team
  • The tracking & analysis of key performance indicators relevant to the input & output of the team
  • Provide insights into portfolio performance, trends, and areas requiring attention
  • Collaborate with cross-functional teams to process workflows
  • Responsible for the hiring, training, and development of team members
  • Fulltime
Read More
Arrow Right

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead accounts receiv...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of collections experience, including at least 1 to 2 years in a lead or supervisory capacity
  • Strong background in accounts receivable and B2B collections environments
  • Knowledge of collection procedures, account reconciliation practices, and credit policy administration
  • Experience creating, tracking, and interpreting KPIs and other performance metrics
  • Proficiency with collections systems and Microsoft Office, with strong Excel capabilities
  • Familiarity with Sage Intacct is preferred
  • Excellent leadership, communication, analytical, and problem-solving skills
  • Ability to manage confidential information with discretion and professionalism
Job Responsibility
Job Responsibility
  • Lead the daily workflow of the collections team, ensuring overdue balances are addressed promptly and consistently
  • Maintain ownership of a select group of critical or complicated accounts while supporting broader team collection efforts
  • Establish meaningful performance measures and use reporting to monitor productivity, recovery results, and customer outreach activity
  • Define individual expectations for team members, review progress regularly, and provide constructive feedback to improve results
  • Train and mentor staff on effective collection approaches, clear communication, and sound negotiation practices
  • Oversee collection activity to ensure alignment with company policies, credit guidelines, and applicable regulatory standards
  • Handle escalated account concerns and customer disputes with urgency and sound judgment
  • Partner with internal teams to resolve billing, payment, and account issues that affect collections performance
  • Prepare recurring summaries on aging, team effectiveness, and collection trends for leadership review
  • Identify operational improvements that streamline workflows and strengthen cash recovery outcomes
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
  • Experience in JDE, SAP, or GetPaid is desirable
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right