Collections Supervisor Job at Robert Half (Indianapolis)

Collection Supervisor

Manage the financial collection department of a company and be responsible for t...

Location

Egypt , Cairo

Salary:

Not provided

Erada Microfinance

Expiration Date

Until further notice

Requirements

Previous experience as a collection supervisor
Preferred in Microfinance or Banking Sector
Strong Communication and Leadership skills
A bachelor’s degree is required

Job Responsibility

Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked
Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
Create and implement strategies to increase the number of successful collections on outstanding debt
Recruit, hire, train, and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload
Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals
Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed
Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company
Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead a dedicated tea...

Location

United States , Manchester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory role within collections, ideally in banking or credit unions
In-depth knowledge of consumer lending products such as mortgages, auto loans, and credit cards
Demonstrated ability to coach, mentor, and develop team members to achieve their full potential
Strong communication skills and the ability to handle escalated situations with professionalism
Experience in call monitoring and performance management to ensure quality and compliance
Proficiency in analyzing collections data and identifying actionable insights
Familiarity with tracking systems and metrics reporting tools
Ability to work collaboratively with leadership to drive operational improvements

Job Responsibility

Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies
Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement
Ensure team members consistently meet productivity goals and maintain high-quality service standards
Analyze and report on collections metrics, identifying trends and opportunities for improvement
Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency
Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching
Facilitate learning and development opportunities to enhance team capabilities and individual growth
Collaborate with leadership to implement process improvements that optimize collections strategies
Promote a culture of accountability and continuous improvement within the team
Maintain up-to-date knowledge of consumer lending products to support team operations effectively

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Collections Specialist

This role involves managing customer accounts, resolving billing concerns, and e...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in commercial or consumer collections is preferred but not required
Familiarity with credit and collections processes
Strong organizational skills and attention to detail
Excellent communication and interpersonal abilities
Ability to analyze aging reports and prioritize tasks effectively
Proficiency in identifying workflow improvements within collections processes
A proactive approach to problem-solving and decision-making

Job Responsibility

Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor
Monitor and review aging reports to ensure timely follow-up on overdue accounts
Respond to customer inquiries promptly and professionally, fostering strong client relationships
Identify and implement process improvements to streamline collections workflows and enhance efficiency
Collaborate with the collections supervisor to complete additional assigned tasks as needed

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...

Location

Costa Rica , Heredia

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field or equivalent work experience
2 years of successful experience in commercial collections
English level B2+
Microsoft Office suite proficiency
Experience in optimizing execution within the Collections process

Job Responsibility

Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
Resolve unidentified payments and A/R-related disputes within prescribed time frames
Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
Maintain daily Pending Order and On-Hold reports
Issue requests for refunds of cash on account or credit memos as needed
Review Dispute documentation and assign to the appropriate internal owner
Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
Engage with internal departments to research and support payment issues

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Collections Supervisor

The Collections Supervisor will be responsible for assisting with overseeing the...

Location

United States , Pennsauken

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of B2B collections experience
1+ years of supervisory experience
Intermediate Microsoft Excel knowledge
Proven knowledge of ERP systems
Strong analytical and problem-solving skills
Excellent negotiation skills
Ability to thrive in a fast-paced environment
Preferably a Bachelors degree in Accounting/Finance/Business Administration

Job Responsibility

Oversee daily credit and collection activities
Create departmental collection goals
Direct collection efforts on delinquent accounts
Verify customer payments
Resolve complex or escalated collection issues
Negotiate payment terms and payment schedules
Develop and implement collection procedures and policies to improve efficiency
Recommend and implement process improvement to enhance collection effectiveness
Maintain customer accounts
Monitor credit operations

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits
Free online training

Fulltime

Collections Supervisor

We are looking for a dedicated Collections Supervisor to lead and manage a team ...

Location

United States , Manor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial collections and credit management
Strong background in credit analysis and ability to approve credit decisions
Excellent leadership and team management skills
Proficiency in preparing and analyzing financial reports
Exceptional communication and customer service abilities
Solid understanding of accounts receivable processes and best practices
Ability to identify and implement process improvements
Familiarity with relevant tools and systems used in credit and collections operations

Job Responsibility

Lead, train, and mentor collections specialists to achieve company accounts receivable goals
Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators
Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction
Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues
Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review
Build and maintain strong relationships with sales teams to optimize cash collection efforts
Communicate trends and insights to leadership to proactively address challenges and opportunities
Ensure compliance with credit and collections policies while maintaining high standards of service
Perform other duties as assigned to support team and organizational objectives

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Supervisor, Collections

The Supervisor position will be responsible for managing the current collections...

Location

Canada , Burnaby

Salary:

75000.00 CAD / Year

Ritchie Bros

Expiration Date

Until further notice

Requirements

3 years of collections experience, with auction-related experience as an asset
Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills, with the ability to interact personally and professionally
Strong organizational and time management skills to efficiently oversee team activities, workload, and resources
Track record of meeting or exceeding KPIs in a collection environment
Hiring, training, and development of staff members
Monitor employee productivity and provide constructive feedback and coaching
Proficiency in resolving disputes and conflicts, both within the team and with external parties, constructively and diplomatically
In-depth understanding of collections regulations, compliance, and best practices, particularly in North America

Job Responsibility

Ownership of the collections team for North America IronPlanet, MPE, and Rouse
Oversee the collections strategy, day-to-day operations, quality & improvement of workflows
Assist the collections manager in leading the team of dedicated collections professionals
Set clear expectations, provide ongoing coaching, and monitor performance to ensure individual and team targets are consistently met
Responsible for overseeing day-to-day dialer operations & reporting
Frequently analyzing dialer data and seeking opportunities to improve the qualitative & quantitative output of the team
The tracking & analysis of key performance indicators relevant to the input & output of the team
Provide insights into portfolio performance, trends, and areas requiring attention
Collaborate with cross-functional teams to process workflows
Responsible for the hiring, training, and development of team members

Fulltime

Medical Collections Team Supervisor

We are seeking a driven and hands-on Medical Collections Team Supervisor to lead...

Location

United States , Lima

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years’ experience in a medical collections, revenue cycle, or healthcare billing environment preferred
Prior supervisory or team lead experience strongly desired
In-depth knowledge of medical revenue cycle, patient billing, and insurance processes
Excellent communication, interpersonal, and conflict resolution skills
Ability to coach, mentor, motivate others, and drive team accountability
Proficient with EHR and billing software (e.g., Epic) and office productivity tools
Adaptable, analytical, and committed to continuous improvement

Job Responsibility

Lead the team by example, establishing high standards for performance, quality, and regulatory compliance
Mentor, coach, and develop team members through real-time feedback, quality reviews, and ongoing training
Manage daily workflow, monitoring and directing team productivity according to established metrics
Address escalated patient/customer calls, resolve complex billing or insurance issues, and facilitate dispute resolutions as needed
Review and analyze production and quality reports, identifying trends and improvement opportunities
Conduct regular team meetings, stand-ups, and training sessions to maintain communication and engagement
Act as a subject matter expert on internal technology, systems, and medical collections processes
Support recruitment, scheduling, performance reviews, and participate in special projects as assigned

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training
access to top jobs, competitive compensation and benefits

Fulltime

Collections Supervisor

Robert Half

Location:
United States , Indianapolis

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Collections Supervisor

Collection Supervisor

Collections Supervisor

Collections Specialist

Analyst, C2C

Collections Supervisor

Collections Supervisor

Supervisor, Collections

Medical Collections Team Supervisor

Our AI answers in your language

Collections Supervisor

Robert Half

Location:United States , Indianapolis

Category:Finance

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Collections Supervisor

Collection Supervisor

Collections Supervisor

Collections Specialist

Analyst, C2C

Collections Supervisor

Collections Supervisor

Supervisor, Collections

Medical Collections Team Supervisor

Location:
United States , Indianapolis

Category:
Finance

Contract Type:
Employment contract

Job Posted:
May 15, 2026