Collections Supervisor Job at Webrecruit (London)

Collection Supervisor

Manage the financial collection department of a company and be responsible for t...

Location

Egypt , Cairo

Salary:

Not provided

Erada Microfinance

Expiration Date

Until further notice

Requirements

Previous experience as a collection supervisor
Preferred in Microfinance or Banking Sector
Strong Communication and Leadership skills
A bachelor’s degree is required

Job Responsibility

Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked
Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
Create and implement strategies to increase the number of successful collections on outstanding debt
Recruit, hire, train, and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload
Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals
Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed
Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company
Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits

Analyst, Collections

This is where your insights influence change. As a member of the Baxter Finance ...

Location

Costa Rica , Heredia

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field or equivalent work experience
2 years of successful experience in commercial collections
English level B2+
Microsoft Office suite proficiency
Experience in optimizing execution within the Collections process

Job Responsibility

Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
Resolve unidentified payments and A/R-related disputes within prescribed time frames
Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
Maintain daily Pending Order and On-Hold reports
Issue requests for refunds of cash on account or credit memos as needed
Review Dispute documentation and assign to the appropriate internal owner
Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
Engage with internal departments to research and support payment issues

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...

Location

Costa Rica , Heredia

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field or equivalent work experience
2 years of successful experience in commercial collections
English level B2+
Microsoft Office suite proficiency
Experience in optimizing execution within the Collections process

Job Responsibility

Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
Resolve unidentified payments and A/R-related disputes within prescribed time frames
Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
Maintain daily Pending Order and On-Hold reports
Issue requests for refunds of cash on account or credit memos as needed
Review Dispute documentation and assign to the appropriate internal owner
Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
Engage with internal departments to research and support payment issues

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer