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Collections Supervisor

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Manor

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Collections Supervisor to lead and manage a team of collections specialists in Manor, Texas. This role requires a proactive individual who can drive performance, optimize processes, and ensure exceptional customer service while meeting accounts receivable objectives. As a key leader, you will play an integral part in maintaining operational efficiency and achieving financial targets.

Job Responsibility:

  • Lead, train, and mentor collections specialists to achieve company accounts receivable goals
  • Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators
  • Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction
  • Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues
  • Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review
  • Build and maintain strong relationships with sales teams to optimize cash collection efforts
  • Communicate trends and insights to leadership to proactively address challenges and opportunities
  • Ensure compliance with credit and collections policies while maintaining high standards of service
  • Perform other duties as assigned to support team and organizational objectives

Requirements:

  • Proven experience in commercial collections and credit management
  • Strong background in credit analysis and ability to approve credit decisions
  • Excellent leadership and team management skills
  • Proficiency in preparing and analyzing financial reports
  • Exceptional communication and customer service abilities
  • Solid understanding of accounts receivable processes and best practices
  • Ability to identify and implement process improvements
  • Familiarity with relevant tools and systems used in credit and collections operations
What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
March 05, 2026

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