This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Collections Specialist to join our team in Greensboro, North Carolina. This long-term contract position is ideal for someone who is detail oriented and has expertise in business-to-business collections and accounts receivable processes. If you excel in managing payment discrepancies and ensuring timely billing resolutions, we encourage you to apply.
Job Responsibility:
Handle business-to-business collections by contacting clients to resolve outstanding balances
Investigate and correct misapplied payments to ensure accurate financial records
Maintain detailed documentation of all collection activities and communications
Collaborate with internal teams to address account discrepancies and improve payment processes
Monitor accounts receivable balances and follow up on overdue invoices
Apply established credit and collection policies to minimize risks and improve cash flow
Provide regular updates and reports on collection efforts and account statuses
Communicate effectively with customers to address billing concerns and negotiate payment arrangements
Analyze account histories to identify payment trends and potential issues
Ensure compliance with company policies and industry regulations during collection activities
Requirements:
Proven experience in commercial and consumer collections
Strong understanding of credit and collection processes
Familiarity with billing and accounts receivable procedures
Ability to research and resolve payment discrepancies efficiently
Excellent communication and negotiation skills
Proficiency in handling sensitive customer information
Detail-oriented with strong organizational abilities
Knowledge of relevant laws and regulations governing collections