Collections Specialist Job at Robert Half (Tampa)

Collections Specialist

Our client, a fast-paced and growing company, is seeking a Collections Specialis...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous collections, accounts receivable, customer service, or call center experience preferred
Strong phone presence and confidence handling difficult conversations
Ability to work in a fast-moving environment and pivot as priorities change
Comfortable asking direct questions and following up persistently yet professionally
Strong organizational skills and attention to detail
Ability to manage a high-volume workload and meet daily activity expectations

Job Responsibility

Manage outbound collections activity for customer accounts 45+ days past due
Serve as an initial collections contact for customers with delinquent accounts
Make 30+ outbound calls per day while achieving at least 60 customer touches daily
Navigate between different workflows and collection strategies based on account aging
Communicate professionally and effectively with customers to secure payment commitments
Ask thoughtful questions to uncover payment issues and resolve barriers
Maintain accurate documentation of customer interactions and collection activity
Partner with internal teams as needed to support account resolution

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support a nonprofit-affiliated pr...

Location

United States , Brooklyn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience handling commercial collections in a business environment with strong attention to detail
Strong background in account reconciliation and resolving payment discrepancies with accuracy
Working knowledge of Yardi is preferred for managing receivables and account records
Ability to communicate clearly and tactfully when discussing past-due balances and payment arrangements
Strong organizational skills with the ability to manage multiple accounts and deadlines effectively
Proficiency with standard office software and financial recordkeeping tools
High level of attention to detail and commitment to maintaining accurate documentation

Job Responsibility

Monitor commercial accounts to identify overdue balances and take prompt action to secure payment
Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally
Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date
Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes
Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues
Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports
Escalate delinquent accounts as needed while following organizational policies and established collection procedures

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...

Location

United States , Northvale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, with a strong background in B2B account follow-up
Hands-on experience using SAP in a collections, accounts receivable, or finance support environment
Strong Excel skills, including the ability to manage reports and work efficiently with account data
Ability to interpret aging reports and prioritize outreach based on account risk and payment status
Excellent written and verbal communication skills for working with business clients and internal partners
Strong attention to detail with the ability to document account activity accurately and consistently
Availability to work Monday through Friday in a hybrid schedule, including remote work on Tuesday, Wednesday, and Thursday

Job Responsibility

Contact business customers regarding overdue invoices and drive timely resolution of outstanding balances
Work directly with clients to review account status, clarify payment issues, and support efforts to restore accounts to good standing
Monitor and maintain aging reports, identifying payment delay trends and prioritizing collection activity accordingly
Record collection updates, payment commitments, and account actions accurately within SAP and related tracking tools
Use Excel to organize receivables data, analyze past-due accounts, and prepare status reporting for internal stakeholders
Coordinate with internal teams to address billing questions, reconcile discrepancies, and remove obstacles delaying payment
Follow established collection procedures while maintaining positive customer relationships and consistent follow-up routines

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a skilled Collections Specialist to join a wholesale distribu...

Location

United States , Oak Brook

Salary:

22.00 - 26.50 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in collections, accounts receivable, cash application, or credit and returns support
Demonstrated ability to research customer deductions, short pays, disputed items, and account discrepancies
Strong Microsoft Excel skills, including use of formulas and spreadsheet-based tracking for reporting and analysis
Experience working with commercial collections processes, billing support, rebills, and deduction management

Job Responsibility

Investigate open balances, short payments, and deduction claims to identify underlying issues and determine the appropriate resolution path
Manage a high volume of deduction items, keeping organized records and status updates in Excel for tracking and follow-through
Apply customer payments, including handling exceptions that require manual posting when transactions do not load automatically
Review bank-related posting issues, complete manual cash application tasks, and coordinate with technical teams to ensure finalized files are processed correctly
Enter and manage customer credit requests through the designated workflow system, ensuring approvals move forward in a timely manner
Issue approved credits, help reduce aging backlogs, and support related credit and rebill activity as business needs require
Record customer returns in the enterprise system through manual entry while maintaining accuracy and proper documentation
Work closely with internal departments and external business contacts to resolve questions related to balances, returns, deductions, and credit matters
Contribute to month-end close activities by making sure cash application, returns, deductions, and credit transactions are completed accurately and on schedule

What we offer

medical
vision
dental
life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

Collections Specialist

We are looking for a collections specialist to support delinquent account resolu...

Location

United States , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
3-5 years of experience in collections, customer service, or a call center setting
Strong verbal and written communication skills with clear and courteous phone etiquette
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Comfortable conducting online research and reviewing credit-related documentation
Solid typing ability and general PC proficiency
Strong attention to detail with the ability to organize work and manage multiple assignments at once
Basic math skills and the ability to interpret account information accurately

Job Responsibility

Contact customers with overdue accounts to discuss payment status, identify barriers to resolution, and work toward acceptable repayment outcomes
Perform account research using credit files, application records, online resources, and approved investigative tools to locate customers or related collateral information
Review delinquent account details carefully and document findings, next steps, and customer interactions with accuracy and consistency
Address customer concerns by identifying underlying issues, clarifying account information, and guiding callers toward practical solutions
Manage a steady volume of collection activities while balancing follow-up tasks, research assignments, and inbound or outbound communication
Use computer-based systems and standard office software to update records, prepare correspondence, and maintain organized account documentation
Apply sound judgment when prioritizing collection efforts based on account status, urgency, and available information

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with a strong preference for handling commercial accounts
Ability to communicate professionally with customers while maintaining firmness in payment discussions
Background in customer service with the confidence to manage sensitive collection conversations effectively
Familiarity with collection procedures, account follow-up practices, and receivables management
Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
Proficiency with standard business systems and tools used for collections tracking and account documentation

Job Responsibility

Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with a strong preference for handling commercial accounts
Ability to communicate professionally with customers while maintaining firmness in payment discussions
Background in customer service with the confidence to manage sensitive collection conversations effectively
Familiarity with collection procedures, account follow-up practices, and receivables management
Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
Proficiency with standard business systems and tools used for collections tracking and account documentation

Job Responsibility

Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support account recovery efforts ...

Location

United States , Greensboro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling collections for commercial accounts, consumer accounts, or both
Working knowledge of credit and collection procedures, including account follow-up and payment resolution
Ability to manage billing-related collection issues and investigate outstanding balances accurately
Experience with business-to-business collections and clear customer communication
Strong attention to detail with the ability to document activity clearly and keep records organized
Effective written and verbal communication skills for handling sensitive payment conversations
Ability to manage multiple accounts and deadlines in a fast-paced environment

Job Responsibility

Manage outreach to commercial and consumer customers regarding past-due balances, using a detail-oriented and solutions-focused approach to secure payment
Review account status, payment history, and billing details to identify delinquency trends and determine appropriate collection actions
Work directly with customers to address invoice questions, clarify outstanding charges, and support timely resolution of payment disputes
Maintain accurate records of collection activity, customer communication, commitments to pay, and account updates in internal systems
Coordinate with billing, credit, and related teams to resolve account issues that may affect collection efforts and cash flow
Monitor aging reports and prioritize collection activities based on risk, account status, and payment timelines
Support both business-to-business and consumer collection processes while following company policies and applicable regulations
Escalate complex or high-risk accounts when necessary and recommend next steps to improve recovery outcomes

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

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