Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Salt Lake City

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Part-Time Collections Specialist is responsible for managing and reducing outstanding receivables by professionally and efficiently communicating with customers to collect overdue payments. This position involves negotiating payment plans, resolving billing issues, and maintaining detailed records of all collection activities. The role supports the finance department by ensuring timely follow-up on delinquent accounts and helping maintain healthy cash flow.

Job Responsibility:

Contact customers via phone, email, or mail to follow up on past-due accounts
Negotiate and establish payment arrangements in a respectful and compliant manner
Document all collection activities, including calls, emails, and outcomes
Coordinate with the billing and customer service teams to resolve account disputes
Monitor aging reports and prioritize collection efforts based on account status
Prepare regular reports for internal stakeholders on collection progress
Ensure adherence to all applicable laws and company policies regarding collections

Requirements:

Bachelor’s degree in Accounting, Finance, or a related field
3+ years of experience in AR and collections, with at least 1–2 years in a leadership or managerial role
Experience working with mid-sized to large accounting systems (e.g., NetSuite, SAP, QuickBooks, etc.)
Strong leadership and organizational skills
Excellent communication and negotiation skills
High attention to detail and analytical ability
Advanced proficiency in Microsoft Excel and reporting tools
Ability to maintain confidentiality and professionalism
Knowledge of collections laws and credit risk management best practices

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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