This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.
Job Responsibility:
Handle a high volume of collections with professionalism and efficiency
Contact customers to discuss overdue accounts and negotiate payment arrangements
Monitor account statuses to identify and address potential issues promptly
Process payments and maintain accurate records of account activities
Resolve disputes and discrepancies to ensure customer satisfaction
Collaborate with internal teams to streamline collections processes
Provide clear and concise updates on account statuses to stakeholders
Maintain compliance with company policies and relevant regulations
Develop and implement strategies to improve collections performance
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and collection processes
Familiarity with billing and payment systems
Excellent negotiation and conflict resolution skills
Ability to handle high-volume workloads effectively
Strong communication skills, both verbal and written
Proficiency in using relevant software and tools
Attention to detail and accuracy in account management
What we offer:
medical, vision, dental, and life and disability insurance