Collections Specialist Job at Robert Half (Agawam)

New

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable effor...

Location

United States , Pasadena

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling commercial or business-to-business collections in a detail-focused setting
Knowledge of collection procedures, receivables follow-up, and billing-related account research
Background supporting credit and collections processes with strong attention to detail
Ability to manage customer conversations tactfully while working toward payment resolution
Familiarity with construction, industrial, or equipment rental environments is strongly preferred
Proficiency using business systems to document account activity and maintain organized records

Job Responsibility

Contact business customers regarding past-due balances and follow up consistently to secure timely payment
Review account activity, research outstanding invoices, and address billing questions that may delay collection efforts
Maintain vendor and customer account information to support accurate records and smooth transaction processing
Work within rental management systems to document collection actions, update account status, and track payment commitments
Coordinate with internal teams to resolve discrepancies, clarify charges, and support account reconciliation
Monitor aging reports and prioritize collection activity based on risk, balance, and payment history
Prepare clear notes and status updates on customer interactions, disputed items, and promised payment dates

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to join a university-affiliated orga...

Location

United States , Wauwatosa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, accounts receivable, or customer account management
Hands-on experience working with enterprise account systems such as Oracle and Banner
Strong verbal and written communication skills, including the ability to navigate sensitive payment discussions professionally
High attention to detail with consistent documentation and follow-through habits
Ability to manage a high-volume workload while maintaining accuracy and responsiveness
Proficiency with Excel for tracking, reporting, and account review
Background in commercial or consumer collections, billing collections, or broader credit and collection processes

Job Responsibility

Oversee a defined group of delinquent accounts and take timely action to improve collection outcomes
Examine billing records, payment activity, and account details to identify issues affecting outstanding balances
Communicate with students and customers to discuss past-due amounts, answer questions, and arrange practical repayment options
Record collection efforts, customer interactions, and account changes accurately within system tools
Partner with finance, billing, and customer support teams to resolve disputes and clear barriers to payment
Review aging data regularly to prioritize follow-up efforts and raise higher-risk accounts when appropriate
Use Oracle, Banner, and Excel to track receivables activity, maintain reporting, and support reconciliations
Follow established collection practices and compliance standards in all account-related activities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support accounts ...

Location

United States , Northvale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, with a strong preference for B2B collections experience
Hands-on proficiency with SAP in an accounts receivable or collections environment
Strong Excel skills, including the ability to organize, review, and track account data
Ability to interpret aging reports and prioritize collection efforts effectively
Clear and detail-focused communication skills for working with business clients and internal partners
Strong attention to detail and accuracy when documenting account activity and payment information
Availability to work Monday through Friday in a hybrid schedule, including remote work on Tuesday, Wednesday, and Thursday

Job Responsibility

Contact business customers regarding overdue balances and drive timely payment resolution through consistent follow-up
Work directly with clients to review account status, address payment concerns, and help clear outstanding invoices
Maintain and analyze aging reports to identify priority accounts and monitor collection progress
Record collection activities, account updates, and payment commitments accurately within SAP and Excel
Partner with internal teams to investigate billing questions, reconcile account discrepancies, and support resolution of unpaid items
Prepare regular status updates on past-due accounts, trends, and collection outcomes for stakeholders
Manage a portfolio of receivables while balancing customer service with collection objectives

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to join a team in Memphis, focused o...

Location

United States , Memphis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, with exposure to commercial accounts strongly preferred
Demonstrated understanding of credit and collections practices, including account analysis, follow-up, and dispute resolution
Experience managing billing-related collection activity and resolving issues that affect payment timing
Ability to work independently, stay organized, and manage multiple accounts with varying levels of complexity
Strong written and verbal communication skills with a detail-oriented approach to customer interactions
Proficiency using collection systems and account documentation tools to track activity and maintain accurate records

Job Responsibility

Manage the full collections cycle from initial account review through resolution, payment recovery, and follow-up activity
Handle outstanding balances across commercial accounts while adjusting communication strategies to fit each account type
Work on large and complex accounts
Review aging reports, billing details, and account histories to identify delinquency trends and prioritize collection efforts
Communicate with customers to resolve payment issues, clarify balances, and document commitments accurately in the designated system
Coordinate with internal teams to address billing discrepancies, credit concerns, and other issues that may delay collections
Maintain organized records of account activity, collection actions, and customer correspondence to support reporting and compliance
Apply established collection procedures consistently while using sound judgment to escalate sensitive or high-risk accounts when needed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

New

Collections Specialist

This position focuses on managing receivables, strengthening account follow-up e...

Location

United States , Smyrna

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections with exposure to commercial, consumer, or mixed account portfolios
Working knowledge of credit and collections procedures, including payment follow-up and account resolution
Ability to handle billing collection issues with accuracy, professionalism, and attention to detail
Proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions
Strong written and verbal communication skills for customer outreach and internal coordination
Comfortable working in a fully onsite setting and managing responsibilities within standard business hours
Organized approach to prioritizing a high-volume workload and documenting collection activity effectively

Job Responsibility

Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships
Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns
Review account histories and payment activity to identify collection priorities, disputes, and escalation needs
Apply structured collection practices to support recovery efforts across commercial and consumer accounts
Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals
Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates
Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs
Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support revenue cycle operations ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in healthcare revenue cycle operations, including Ambulatory medical billing and collections
Minimum of 1 year of Epic experience
Minimum of 1 year of relevant experience in a healthcare-related setting
Working knowledge of accounts receivable follow-up, payment review, billing support, and collection processes
Intermediate proficiency with Microsoft Office applications, including Excel, Word, and Outlook
Ability to interpret written and verbal instructions and apply established procedures to routine and moderately complex issues
Strong research, troubleshooting, and problem-solving skills with attention to detail and accuracy
Ability to perform effectively in a fast-paced, deadline-oriented environment while working both independently and collaboratively

Job Responsibility

Manage assigned accounts receivable activities by researching outstanding balances, following up on payment issues, and taking appropriate collection actions within established guidelines
Review payment transactions carefully and complete transfers or adjustments accurately in accordance with standard procedures and billing requirements
Handle routine escalations and help resolve more involved account concerns by investigating discrepancies, identifying root causes, and partnering with team leads when needed
Support teammates with higher-complexity account work, operational questions, and day-to-day problem solving related to billing and collections
Participate in special projects, workflow coordination efforts, and the development or maintenance of client and departmental job aids
Contribute to team huddles, working sessions, and on-the-job training activities to help reinforce consistent processes and productivity expectations
Monitor trends in inventory, workflow bottlenecks, and recurring issues, then communicate findings and improvement opportunities to leadership
Collaborate with internal and offshore partners to address account issues, maintain service levels, and meet production timelines
Organize and prioritize daily assignments to ensure deadlines are met and attend workforce management discussions to support performance goals

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support a growing organization in...

Location

United States , Apple Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections, accounts receivable, or a closely related accounting support function
Strong ability to manage aging reports and prioritize follow-up based on risk and urgency
Confidence communicating with customers to resolve payment issues in a professional and effective manner
Experience researching discrepancies and working through invoice or billing disputes
Ability to maintain accurate records of collection activity and payment status
Proficiency with accounting systems and Excel for tracking receivables and reporting
Strong attention to detail and organization skills when managing multiple accounts
Effective written and verbal communication skills for working with both customers and internal teams.

Job Responsibility

Monitor accounts receivable aging and proactively follow up with customers on past-due balances
Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment
Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams
Apply incoming payments accurately and maintain up-to-date account records
Maintain detailed notes on collection activity and customer communication for tracking and reporting purposes
Partner with internal departments such as sales or customer service to address account issues and improve payment timelines
Assist with reporting on aging, collections progress, and cash flow visibility
Support month-end close processes related to accounts receivable and collections activity.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Collections Specialist

We are seeking a Contract Collections Specialist with 3+ years of experience to ...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of collections experience
Strong understanding of accounts receivable and credit/collections processes
Excellent communication and negotiation skills
Strong organizational and follow-up skills
Proficiency in Excel and accounting software

Job Responsibility

Monitor accounts receivable aging and identify past-due accounts
Contact customers by phone and email regarding overdue invoices
Maintain detailed records of collection activity and customer communications
Research and resolve billing, payment, and account discrepancies
Work with internal teams to address issues impacting collections
Negotiate payment arrangements when appropriate
Prepare aging and collections reports for management
Support month-end reporting and cash forecasting efforts

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

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