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This long-term contract position focuses on managing both commercial and consumer collections, with an emphasis on newer accounts in the 60–90-day range. If you have a positive attitude, a passion for collections, and a desire to contribute to a dynamic environment, this role offers excellent opportunities for growth and potential for direct hire employment.
Job Responsibility:
Manage commercial and consumer collections, prioritizing accounts within the 60–90-day range
Participate in customer calls alongside sales and service teams to address payment concerns and resolve issues as needed
Utilize software tools such as Sage 100 and Microsoft Excel to track and analyze collections data
Collaborate with accounts receivable teams to ensure accurate account updates and timely payments
Build strong relationships with clients to facilitate payment resolutions and maintain customer satisfaction
Monitor and report on collection activities, identifying trends and areas for improvement
Support team members with insights and strategies to improve collection processes
Ensure compliance with all relevant regulations and company policies related to collections
Contribute to a positive and productive work environment by maintaining a detail-oriented approach and a proactive mindset
Requirements:
At least 6 months dedicated collections role OR 3+ years of AR experience with collections duties
Proficiency in Microsoft Excel
familiarity with pivot tables and VLOOKUPs is preferred
Basic knowledge of Sage 100 is ideal
Strong aptitude for collections with excellent negotiation and communication skills
Ability to handle commercial and consumer collection processes effectively
Positive attitude and willingness to collaborate with cross-functional teams
Strong organizational skills and attention to detail
Familiarity with collection procedures
Nice to have:
Proficiency in Microsoft Excel
familiarity with pivot tables and VLOOKUPs is preferred
Basic knowledge of Sage 100 is ideal
What we offer:
medical, vision, dental, and life and disability insurance