CrawlJobs Logo
Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Irving Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization's cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.

Job Responsibility

  • Monitor accounts receivable aging and follow up on past-due invoices
  • Contact customers via phone and email to collect outstanding payments
  • Investigate and resolve billing discrepancies and payment issues
  • Negotiate payment plans when necessary and document agreements
  • Maintain accurate records of collection activities and account status
  • Collaborate with internal teams (billing, sales, customer service) to resolve issues
  • Prepare reports on collection status, trends, and risk accounts
  • Ensure compliance with company policies and applicable regulations

Requirements

  • High school diploma or equivalent required
  • associate's or bachelor's degree preferred
  • 2–4+ years of collections, accounts receivable, or related experience
  • Strong understanding of collections processes and customer account management
  • Proficiency in Excel and accounting/ERP systems
  • Excellent communication, negotiation, and problem-solving skills
  • Strong attention to detail and ability to manage multiple accounts effectively

Nice to have

  • Experience with credit analysis and risk assessment
  • Familiarity with collections laws and compliance requirements
  • Ability to handle difficult conversations professionally while maintaining customer relationships

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Collections Specialist

8 matching positions

New

Collections Specialist

We are looking for a Collections Specialist to support account recovery efforts ...
Location
Location
United States , Greensboro
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling collections for commercial accounts, consumer accounts, or both
  • Working knowledge of credit and collection procedures, including account follow-up and payment resolution
  • Ability to manage billing-related collection issues and investigate outstanding balances accurately
  • Experience with business-to-business collections and clear customer communication
  • Strong attention to detail with the ability to document activity clearly and keep records organized
  • Effective written and verbal communication skills for handling sensitive payment conversations
  • Ability to manage multiple accounts and deadlines in a fast-paced environment
Job Responsibility
Job Responsibility
  • Manage outreach to commercial and consumer customers regarding past-due balances, using a detail-oriented and solutions-focused approach to secure payment
  • Review account status, payment history, and billing details to identify delinquency trends and determine appropriate collection actions
  • Work directly with customers to address invoice questions, clarify outstanding charges, and support timely resolution of payment disputes
  • Maintain accurate records of collection activity, customer communication, commitments to pay, and account updates in internal systems
  • Coordinate with billing, credit, and related teams to resolve account issues that may affect collection efforts and cash flow
  • Monitor aging reports and prioritize collection activities based on risk, account status, and payment timelines
  • Support both business-to-business and consumer collection processes while following company policies and applicable regulations
  • Escalate complex or high-risk accounts when necessary and recommend next steps to improve recovery outcomes
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Collections Specialist

We are seeking a Collections Specialist for a 1-2 month contract assignment base...
Location
Location
United States , Dallas
Salary
Salary:
20.00 - 23.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Perform soft collections outreach via phone and email to follow up on outstanding invoices
  • Maintain and update Excel tracking spreadsheets for AR aging and collection activity
  • Utilize Outlook for consistent communication with clients and internal teams
  • Verify invoice receipt, confirm payment timelines, and document customer responses
  • Partner with internal teams (project managers, accounting) to resolve billing discrepancies
  • Follow up on delinquent accounts in a professional, customer-focused manner
  • Provide regular updates on account statuses and collection progress
Job Responsibility
Job Responsibility
  • Perform soft collections outreach via phone and email to follow up on outstanding invoices
  • Maintain and update Excel tracking spreadsheets for AR aging and collection activity
  • Utilize Outlook for consistent communication with clients and internal teams
  • Verify invoice receipt, confirm payment timelines, and document customer responses
  • Partner with internal teams (project managers, accounting) to resolve billing discrepancies
  • Follow up on delinquent accounts in a professional, customer-focused manner
  • Provide regular updates on account statuses and collection progress
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to support account resolution effort...
Location
Location
United States , Salt Lake City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling commercial, consumer, or credit collections in a business environment that requires strong attention to detail
  • Knowledge of standard collection practices, billing follow-up, and account resolution procedures
  • Ability to communicate confidently and effectively with customers regarding past-due balances
  • Strong attention to detail with the ability to maintain precise documentation and account notes
  • Proficiency with Microsoft Excel and Google Sheets for tracking, reporting, and analysis
  • Working knowledge of spreadsheet functions such as VLOOKUP and other Excel formulas
  • Ability to manage multiple accounts and priorities while meeting reporting deadlines
Job Responsibility
Job Responsibility
  • Contact customers to address overdue invoices and encourage timely payment arrangements
  • Work with customer accounts receivable teams to research billing questions and remove obstacles to payment
  • Record all collection activity thoroughly so account histories remain clear, accurate, and up to date
  • Identify higher-risk or unresolved accounts and elevate them to management with relevant status details
  • Prepare and maintain daily reports related to collections activity, account aging, and financial updates
  • Share regular progress summaries with leadership on account status, payment trends, and outstanding issues
  • Support related accounts receivable and collection tasks as business needs require
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

Location
Location
United States , Garden Grove
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in collections, accounts receivable, or a related business-to-business credit environment
  • Ability to work effectively with Excel for tracking account activity, payment status, and collection follow-up
  • Strong reliability, punctuality, and attendance in a fully onsite role
  • Strong communication skills with the ability to speak confidently with commercial customers about past-due balances
  • Understanding of collection practices, billing follow-up, and receivables management
Job Responsibility
Job Responsibility
  • Contact business customers regarding overdue invoices and secure timely payment on outstanding balances related to service accounts
  • Maintain accurate collection notes, payment updates, and account status details within a centralized Excel tracking file
  • Partner with the Controller to identify high-priority accounts, review aging trends, and escalate unresolved issues when necessary
  • Focus on improving weekly cash receipts by actively pursuing open receivables
  • Monitor assigned accounts consistently and follow through on collection efforts until payment commitments are resolved or advanced for further review
  • Communicate professionally with clients to clarify balances, payment timing, and outstanding billing concerns
  • Support a high-volume collections workload in an onsite environment with attention to urgency and account detail
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support receivabl...
Location
Location
United States , Woodland Hills
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in collections, including exposure to commercial, consumer, or credit collections
  • Strong Excel skills with the ability to organize data, review account details, and monitor collection activity effectively
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
  • Clear written and verbal communication skills with the ability to handle sensitive account discussions professionally
  • Working knowledge of billing collection practices, collection processes, and account follow-up procedures
  • Technical aptitude to learn multiple systems quickly and navigate them efficiently in a fast-paced environment
  • Ability to remain adaptable, work collaboratively, and contribute positively within a team setting
Job Responsibility
Job Responsibility
  • Manage commercial and consumer collection activities by contacting customers regarding outstanding balances and coordinating timely payment resolution
  • Review aging reports, account histories, and billing records to identify delinquent accounts and determine appropriate follow-up actions
  • Document collection efforts thoroughly in internal systems and maintain accurate records of customer communications, disputes, and payment commitments
  • Work closely with billing, credit, and cross-functional teams to address account issues, resolve discrepancies, and support efficient account reconciliation
  • Use Excel and other Microsoft Office applications to track account status, prepare reports, and analyze collection performance trends
  • Communicate professionally by phone and in writing to negotiate payment arrangements while preserving positive customer relationships
  • Adapt quickly to new tools, processes, and system workflows as business needs evolve
  • Support process improvement efforts by identifying recurring collection challenges and recommending practical solutions
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...
Location
Location
United States , Lexington-Fayette
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in collections, with a strong preference for handling commercial accounts
  • Ability to communicate professionally with customers while maintaining firmness in payment discussions
  • Background in customer service with the confidence to manage sensitive collection conversations effectively
  • Familiarity with collection procedures, account follow-up practices, and receivables management
  • Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
  • Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
  • Proficiency with standard business systems and tools used for collections tracking and account documentation
Job Responsibility
Job Responsibility
  • Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
  • Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
  • Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
  • Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
  • Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
  • Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
  • Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
  • Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to join a growing or...
Location
Location
United States , Newport
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in collections, accounts receivable, or a customer-facing finance support role is preferred
  • Working knowledge of commercial or consumer collection practices and standard collection procedures
  • Ability to manage multiple priorities with strong accuracy and attention to detail
  • Proficiency with Microsoft Office applications, including Excel and Outlook
  • Basic understanding of bookkeeping concepts and billing workflows
  • Strong written and verbal communication skills for customer interactions
  • Willingness to learn new systems and adapt to established credit and receivables processes
Job Responsibility
Job Responsibility
  • Monitor outstanding receivables and follow up with customers to address delinquent balances in a timely manner
  • Record collection efforts, payment updates, and account notes accurately within internal systems
  • Investigate invoice questions and work with customers or internal teams to resolve billing-related issues
  • Prepare and distribute account statements while handling routine customer correspondence tied to open balances
  • Assist with credit hold activities by reviewing account status and helping track exceptions that require attention
  • Maintain orderly accounts receivable files and customer records in line with internal compliance standards
  • Support the Credit Manager with daily operational tasks related to collections and accounts receivable
  • Learn and work within Acumatica and other office tools to help streamline collection and account management activities
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a collections specialist to support delinquent account resolu...
Location
Location
United States , Morristown
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • 3-5 years of experience in collections, customer service, or a call center setting
  • Strong verbal and written communication skills with clear and courteous phone etiquette
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
  • Comfortable conducting online research and reviewing credit-related documentation
  • Solid typing ability and general PC proficiency
  • Strong attention to detail with the ability to organize work and manage multiple assignments at once
  • Basic math skills and the ability to interpret account information accurately
Job Responsibility
Job Responsibility
  • Contact customers with overdue accounts to discuss payment status, identify barriers to resolution, and work toward acceptable repayment outcomes
  • Perform account research using credit files, application records, online resources, and approved investigative tools to locate customers or related collateral information
  • Review delinquent account details carefully and document findings, next steps, and customer interactions with accuracy and consistency
  • Address customer concerns by identifying underlying issues, clarifying account information, and guiding callers toward practical solutions
  • Manage a steady volume of collection activities while balancing follow-up tasks, research assignments, and inbound or outbound communication
  • Use computer-based systems and standard office software to update records, prepare correspondence, and maintain organized account documentation
  • Apply sound judgment when prioritizing collection efforts based on account status, urgency, and available information
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right