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We are looking for a dedicated Collections Specialist to join our team in Lawrenceburg, Indiana. This Contract to permanent position offers an opportunity to manage accounts receivable processes, assist members with their financial obligations, and ensure compliance with organizational policies. If you are skilled in collections and enjoy working in a collaborative environment, we encourage you to apply.
Job Responsibility:
Process and record member payments and transactions related to accounts receivable for both property owner associations and golf course operations
Generate and distribute member statements in alignment with organizational protocols
Maintain and update member records, including changes to contact information, property ownership, and dock or boat registrations
Develop and implement collection strategies in accordance with organizational bylaws and guidelines
Coordinate with the General Manager to negotiate and resolve delinquent accounts
Recommend and follow through on legal actions for overdue accounts when necessary
Provide regular updates to management on the status of delinquent accounts and collaborate with legal teams as needed
Prepare detailed reports analyzing member account statuses upon request
Collaborate with the finance department to ensure accurate reconciliation of accounts receivable each month
Manage electronic records by copying, filing, and retrieving backup documentation as required
Requirements:
Proven experience in consumer collections, billing, or related financial processes
Strong understanding of collection strategies and procedures
Familiarity with managing residential accounts and property-related billing
Excellent organizational and record-keeping skills
Ability to collaborate effectively with management, legal teams, and finance departments
Proficient in generating reports and analyzing account data
Strong communication skills to negotiate with members and resolve payment issues
Commitment to maintaining confidentiality and adhering to company policies
What we offer:
medical, vision, dental, and life and disability insurance