Collections Specialist Job at Robert Half (Atlanta)

Collections Specialist

Robert Half

Location:
United States , Atlanta

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Collections Specialist to join a growing international organization in the dentistry industry. Based in Atlanta, Georgia, this contract position offers the opportunity to manage a high-volume account portfolio while building strong relationships with clients and internal teams. If you excel at resolving billing issues, maintaining accurate records, and driving timely payments, this role is an excellent fit.

Job Responsibility:

Manage a portfolio of approximately 900 accounts, focusing on subscription billing for dental software solutions
Monitor receivables to ensure timely payments and minimize aging of accounts
Collaborate with internal billing teams to address pricing discrepancies and maintain accuracy
Establish and maintain attentive and thorough relationships with dental practices, including office managers and dentists
Support the transition of accounts receivable and collections functions to a global model through effective collaboration with international colleagues
Keep detailed and accurate records of account activities and communications
Provide exceptional customer service and act as a trusted resource for resolving client billing and payment issues
Ensure books remain up-to-date by prioritizing current receivables rather than chasing outdated balances
Communicate effectively with both internal and external stakeholders to maintain smooth operations

Requirements:

Minimum of 2 years of experience in business-to-business (B2B) collections or accounts receivable, preferably in a subscription billing or SaaS environment
Strong communication skills with a proven ability to interact professionally with clients and team members
Excellent organizational skills and attention to detail, capable of managing a high-volume account portfolio
Experience in resolving billing, pricing, and payment issues with a client-focused approach
Familiarity with collections systems or similar software is preferred
Ability to work based on or align with standard business hours
Customer service orientation with the ability to build trust and foster positive relationships
Proactive approach to maintaining current receivables and ensuring timely follow-ups

Nice to have:

Familiarity with collections systems or similar software is preferred
Experience preferably in a subscription billing or SaaS environment

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 26, 2026

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