Collections Specialist Jobs

Robert Half

Location:
United States, Independence

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled and detail-oriented Collections Specialist to join our team in Independence, Ohio. In this Contract-to-permanent position, you will play a key role in managing business-to-business (B2B) collections while ensuring accurate records and prompt follow-ups.

Job Responsibility:

Conduct B2B collections to ensure timely payments and resolve outstanding balances
Maintain and update customer records to ensure accuracy and compliance
Follow up on purchase orders and address any discrepancies or delays
Utilize Centra, the in-house software, to manage collection processes and workflows
Collaborate with internal teams to address payment-related issues and streamline operations
Communicate professionally with clients to negotiate payment terms and resolve disputes
Prepare regular reports on collection activities and payment statuses
Ensure adherence to company policies and regulatory requirements during all collection activities
Contribute to process improvements and recommend strategies for better efficiency

Requirements:

Proven experience in business-to-business (B2B) collections
Strong knowledge of credit and collection processes
Familiarity with billing and collection systems
Proficiency in using software tools for record management and reporting
Excellent communication and negotiation skills
Ability to work independently and in collaboration with teams
Strong attention to detail and organizational skills
All candidates must fulfill pre-employment requirements as part of the hiring process

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Additional Information:

Job Posted:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Collections Specialist