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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Vista

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Collections isn’t just about recovering payments—it’s about communication, strategy, and relationships. We’re looking for a Collections Specialist who knows how to balance persistence with professionalism. Someone who can navigate sensitive financial conversations while maintaining strong client relationships. This role is ideal for someone who is confident, solution-oriented, and comfortable working in a fast-paced environment where results matter. You’ll be responsible for managing accounts, reducing outstanding balances, and helping maintain healthy cash flow—all while representing the company with professionalism and integrity.

Job Responsibility:

  • Manage a portfolio of accounts to ensure timely collection of outstanding balances
  • Contact clients via phone and email to follow up on overdue invoices
  • Negotiate payment plans and resolve billing disputes
  • Maintain accurate records of collection activities and account status
  • Collaborate with accounting and sales teams to resolve discrepancies
  • Monitor aging reports and prioritize high-risk accounts
  • Support reporting and cash flow tracking initiatives

Requirements:

  • Two to four years of collections or accounts receivable experience
  • Strong communication and negotiation skills
  • Ability to handle difficult conversations professionally
  • Proficiency in Excel and accounting systems

Nice to have:

  • Experience in B2B collections
  • Familiarity with ERP systems
  • Strong analytical and problem-solving skills
What we offer:
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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