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Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Milwaukie · Job Posted February 07, 2026
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Job Description

We are looking for a dedicated Collections Specialist to join our team in Milwaukie, Oregon. In this long-term contract position, you will play a key role in managing accounts receivable and ensuring timely resolution of delinquent accounts. This opportunity is ideal for someone who excels in a fast-paced, team-oriented environment and is committed to delivering attentive and positive communication with clients, vendors, and colleagues.

Job Responsibility

  • Evaluate and recommend corrective actions to address overdue accounts effectively
  • Collaborate with team members to maintain a positive and attentive work environment
  • Communicate with customers and vendors to resolve billing issues and provide clarity on outstanding balances
  • Utilize CRM tools to track and manage account activities for accurate record-keeping
  • Handle inbound calls and respond promptly to inquiries regarding collections and billing
  • Perform billing functions to ensure timely and accurate invoicing
  • Manage collection processes to recover delinquent payments efficiently
  • Provide regular reports on account status and collection efforts to management
  • Ensure compliance with company policies and procedures during all collection activities

Requirements

  • Proven experience in collections or accounts receivable management
  • Familiarity with CRM software and its application in tracking account activities
  • Strong understanding of billing functions and processes
  • Excellent communication skills for handling inbound calls and resolving issues
  • Ability to work collaboratively in a team-oriented environment
  • Knowledge of collection strategies and best practices
  • Detail-oriented with strong organizational skills to manage multiple accounts
  • Proficiency in analyzing account data and preparing reports

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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