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We are looking for a dedicated Collections Specialist to join our team in Milwaukie, Oregon. In this long-term contract position, you will play a key role in managing accounts receivable and ensuring timely resolution of delinquent accounts. This opportunity is ideal for someone who excels in a fast-paced, team-oriented environment and is committed to delivering attentive and positive communication with clients, vendors, and colleagues.
Job Responsibility:
Evaluate and recommend corrective actions to address overdue accounts effectively
Collaborate with team members to maintain a positive and attentive work environment
Communicate with customers and vendors to resolve billing issues and provide clarity on outstanding balances
Utilize CRM tools to track and manage account activities for accurate record-keeping
Handle inbound calls and respond promptly to inquiries regarding collections and billing
Perform billing functions to ensure timely and accurate invoicing
Manage collection processes to recover delinquent payments efficiently
Provide regular reports on account status and collection efforts to management
Ensure compliance with company policies and procedures during all collection activities
Requirements:
Proven experience in collections or accounts receivable management
Familiarity with CRM software and its application in tracking account activities
Strong understanding of billing functions and processes
Excellent communication skills for handling inbound calls and resolving issues
Ability to work collaboratively in a team-oriented environment
Knowledge of collection strategies and best practices
Detail-oriented with strong organizational skills to manage multiple accounts
Proficiency in analyzing account data and preparing reports
What we offer:
medical, vision, dental, and life and disability insurance