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We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes.
Job Responsibility:
Manage collection activities to ensure timely payments
Communicate effectively with clients through phone calls and email to address outstanding balances
Oversee billing and collection processes, ensuring accuracy and compliance with company policies
Perform credit evaluations to support collection efforts and minimize risk
Maintain detailed records of collection activities and provide regular reports to the management team
Collaborate with internal departments to resolve disputes and clarify payment discrepancies
Develop and implement strategies to improve collection rates and reduce overdue accounts
Handle B2B collections with attention to detail and efficiency
Ensure compliance with all relevant regulations and industry standards
Provide exceptional customer service to maintain positive relationships with clients
Requirements:
Proven experience in B2B collections
Strong knowledge of credit and billing processes
Excellent communication skills, both written and verbal
Ability to manage B2B collections effectively
Proficiency in handling direct phone and email communications
Detail-oriented with strong organizational abilities
Familiarity with relevant regulations and compliance standards
Capacity to work independently and as part of a team in a fast-paced environment