Collections Specialist, Robert Half

Robert Half

Location:
United States, Cranston

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.

Job Responsibility:

Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies
conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly
handle commercial collections by negotiating payment terms and securing timely payments from clients
apply cash payments accurately and maintain detailed records of transactions
collaborate with internal teams to ensure billing functions are completed efficiently and accurately
communicate effectively with customers to address inquiries and provide exceptional service
research and resolve account-related problems independently, demonstrating a proactive approach
generate reports and maintain accurate documentation to track collections and overall account status
monitor accounts for overdue balances and take appropriate action to minimize risk
support the implementation of best practices to improve accounts receivable processes.

Requirements:

Proven experience in accounts receivable, including collections and cash applications
strong negotiation skills with the ability to secure payment arrangements and resolve disputes
excellent written and verbal communication skills
exceptional customer service and interpersonal abilities
highly organized and detail-oriented with the ability to manage multiple priorities
self-driven and capable of working independently to research and resolve issues
proficiency in billing functions and account reconciliation
familiarity with commercial collections processes and best practices.

What we offer:

Medical, vision, dental, and life insurance
disability insurance
401(k) plan.

Additional Information:

Job Posted:
October 31, 2025

Work Type:

On-site work

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Collections Specialist