CrawlJobs Logo
Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Newport Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

We are looking for a detail-oriented Collections Specialist to join a growing organization in Northern Kentucky on a Contract basis. This position plays an important role in supporting accounts receivable efforts by following up on past-due balances, addressing payment concerns, and helping maintain steady collection practices across multiple locations. The ideal candidate is organized, comfortable communicating with customers, and ready to contribute to day-to-day credit and billing operations in a collaborative office setting.

Job Responsibility

  • Monitor outstanding receivables and follow up with customers to address delinquent balances in a timely manner
  • Record collection efforts, payment updates, and account notes accurately within internal systems
  • Investigate invoice questions and work with customers or internal teams to resolve billing-related issues
  • Prepare and distribute account statements while handling routine customer correspondence tied to open balances
  • Assist with credit hold activities by reviewing account status and helping track exceptions that require attention
  • Maintain orderly accounts receivable files and customer records in line with internal compliance standards
  • Support the Credit Manager with daily operational tasks related to collections and accounts receivable
  • Learn and work within Acumatica and other office tools to help streamline collection and account management activities

Requirements

  • Previous experience in collections, accounts receivable, or a customer-facing finance support role is preferred
  • Working knowledge of commercial or consumer collection practices and standard collection procedures
  • Ability to manage multiple priorities with strong accuracy and attention to detail
  • Proficiency with Microsoft Office applications, including Excel and Outlook
  • Basic understanding of bookkeeping concepts and billing workflows
  • Strong written and verbal communication skills for customer interactions
  • Willingness to learn new systems and adapt to established credit and receivables processes

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Collections Specialist

8 matching positions

New

Collections Specialist

We are looking for a Collections Specialist to support a nonprofit-affiliated pr...
Location
Location
United States , Brooklyn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience handling commercial collections in a business environment with strong attention to detail
  • Strong background in account reconciliation and resolving payment discrepancies with accuracy
  • Working knowledge of Yardi is preferred for managing receivables and account records
  • Ability to communicate clearly and tactfully when discussing past-due balances and payment arrangements
  • Strong organizational skills with the ability to manage multiple accounts and deadlines effectively
  • Proficiency with standard office software and financial recordkeeping tools
  • High level of attention to detail and commitment to maintaining accurate documentation
Job Responsibility
Job Responsibility
  • Monitor commercial accounts to identify overdue balances and take prompt action to secure payment
  • Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally
  • Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date
  • Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes
  • Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues
  • Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports
  • Escalate delinquent accounts as needed while following organizational policies and established collection procedures
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activ...
Location
Location
United States , Northvale
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in collections, with a strong background in B2B account follow-up
  • Hands-on experience using SAP in a collections, accounts receivable, or finance support environment
  • Strong Excel skills, including the ability to manage reports and work efficiently with account data
  • Ability to interpret aging reports and prioritize outreach based on account risk and payment status
  • Excellent written and verbal communication skills for working with business clients and internal partners
  • Strong attention to detail with the ability to document account activity accurately and consistently
  • Availability to work Monday through Friday in a hybrid schedule, including remote work on Tuesday, Wednesday, and Thursday
Job Responsibility
Job Responsibility
  • Contact business customers regarding overdue invoices and drive timely resolution of outstanding balances
  • Work directly with clients to review account status, clarify payment issues, and support efforts to restore accounts to good standing
  • Monitor and maintain aging reports, identifying payment delay trends and prioritizing collection activity accordingly
  • Record collection updates, payment commitments, and account actions accurately within SAP and related tracking tools
  • Use Excel to organize receivables data, analyze past-due accounts, and prepare status reporting for internal stakeholders
  • Coordinate with internal teams to address billing questions, reconcile discrepancies, and remove obstacles delaying payment
  • Follow established collection procedures while maintaining positive customer relationships and consistent follow-up routines
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a skilled Collections Specialist to join a wholesale distribu...
Location
Location
United States , Oak Brook
Salary
Salary:
22.00 - 26.50 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in collections, accounts receivable, cash application, or credit and returns support
  • Demonstrated ability to research customer deductions, short pays, disputed items, and account discrepancies
  • Strong Microsoft Excel skills, including use of formulas and spreadsheet-based tracking for reporting and analysis
  • Experience working with commercial collections processes, billing support, rebills, and deduction management
Job Responsibility
Job Responsibility
  • Investigate open balances, short payments, and deduction claims to identify underlying issues and determine the appropriate resolution path
  • Manage a high volume of deduction items, keeping organized records and status updates in Excel for tracking and follow-through
  • Apply customer payments, including handling exceptions that require manual posting when transactions do not load automatically
  • Review bank-related posting issues, complete manual cash application tasks, and coordinate with technical teams to ensure finalized files are processed correctly
  • Enter and manage customer credit requests through the designated workflow system, ensuring approvals move forward in a timely manner
  • Issue approved credits, help reduce aging backlogs, and support related credit and rebill activity as business needs require
  • Record customer returns in the enterprise system through manual entry while maintaining accuracy and proper documentation
  • Work closely with internal departments and external business contacts to resolve questions related to balances, returns, deductions, and credit matters
  • Contribute to month-end close activities by making sure cash application, returns, deductions, and credit transactions are completed accurately and on schedule
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) or deferred compensation plan (if eligible)
  • paid time off for vacation, personal needs, and sick time
  • paid holidays
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a collections specialist to support delinquent account resolu...
Location
Location
United States , Morristown
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • 3-5 years of experience in collections, customer service, or a call center setting
  • Strong verbal and written communication skills with clear and courteous phone etiquette
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
  • Comfortable conducting online research and reviewing credit-related documentation
  • Solid typing ability and general PC proficiency
  • Strong attention to detail with the ability to organize work and manage multiple assignments at once
  • Basic math skills and the ability to interpret account information accurately
Job Responsibility
Job Responsibility
  • Contact customers with overdue accounts to discuss payment status, identify barriers to resolution, and work toward acceptable repayment outcomes
  • Perform account research using credit files, application records, online resources, and approved investigative tools to locate customers or related collateral information
  • Review delinquent account details carefully and document findings, next steps, and customer interactions with accuracy and consistency
  • Address customer concerns by identifying underlying issues, clarifying account information, and guiding callers toward practical solutions
  • Manage a steady volume of collection activities while balancing follow-up tasks, research assignments, and inbound or outbound communication
  • Use computer-based systems and standard office software to update records, prepare correspondence, and maintain organized account documentation
  • Apply sound judgment when prioritizing collection efforts based on account status, urgency, and available information
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...
Location
Location
United States , Lexington-Fayette
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in collections, with a strong preference for handling commercial accounts
  • Ability to communicate professionally with customers while maintaining firmness in payment discussions
  • Background in customer service with the confidence to manage sensitive collection conversations effectively
  • Familiarity with collection procedures, account follow-up practices, and receivables management
  • Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
  • Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
  • Proficiency with standard business systems and tools used for collections tracking and account documentation
Job Responsibility
Job Responsibility
  • Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
  • Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
  • Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
  • Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
  • Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
  • Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
  • Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
  • Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...
Location
Location
United States , Lexington-Fayette
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in collections, with a strong preference for handling commercial accounts
  • Ability to communicate professionally with customers while maintaining firmness in payment discussions
  • Background in customer service with the confidence to manage sensitive collection conversations effectively
  • Familiarity with collection procedures, account follow-up practices, and receivables management
  • Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
  • Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
  • Proficiency with standard business systems and tools used for collections tracking and account documentation
Job Responsibility
Job Responsibility
  • Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
  • Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
  • Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
  • Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
  • Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
  • Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
  • Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
  • Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to support account recovery efforts ...
Location
Location
United States , Greensboro
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling collections for commercial accounts, consumer accounts, or both
  • Working knowledge of credit and collection procedures, including account follow-up and payment resolution
  • Ability to manage billing-related collection issues and investigate outstanding balances accurately
  • Experience with business-to-business collections and clear customer communication
  • Strong attention to detail with the ability to document activity clearly and keep records organized
  • Effective written and verbal communication skills for handling sensitive payment conversations
  • Ability to manage multiple accounts and deadlines in a fast-paced environment
Job Responsibility
Job Responsibility
  • Manage outreach to commercial and consumer customers regarding past-due balances, using a detail-oriented and solutions-focused approach to secure payment
  • Review account status, payment history, and billing details to identify delinquency trends and determine appropriate collection actions
  • Work directly with customers to address invoice questions, clarify outstanding charges, and support timely resolution of payment disputes
  • Maintain accurate records of collection activity, customer communication, commitments to pay, and account updates in internal systems
  • Coordinate with billing, credit, and related teams to resolve account issues that may affect collection efforts and cash flow
  • Monitor aging reports and prioritize collection activities based on risk, account status, and payment timelines
  • Support both business-to-business and consumer collection processes while following company policies and applicable regulations
  • Escalate complex or high-risk accounts when necessary and recommend next steps to improve recovery outcomes
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Collections Specialist

We are seeking a results-driven Collections Specialist to manage outstanding rec...
Location
Location
United States , Irving
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • associate's or bachelor's degree preferred
  • 2–4+ years of collections, accounts receivable, or related experience
  • Strong understanding of collections processes and customer account management
  • Proficiency in Excel and accounting/ERP systems
  • Excellent communication, negotiation, and problem-solving skills
  • Strong attention to detail and ability to manage multiple accounts effectively
Job Responsibility
Job Responsibility
  • Monitor accounts receivable aging and follow up on past-due invoices
  • Contact customers via phone and email to collect outstanding payments
  • Investigate and resolve billing discrepancies and payment issues
  • Negotiate payment plans when necessary and document agreements
  • Maintain accurate records of collection activities and account status
  • Collaborate with internal teams (billing, sales, customer service) to resolve issues
  • Prepare reports on collection status, trends, and risk accounts
  • Ensure compliance with company policies and applicable regulations
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right