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We are looking for a detail-oriented Collections Specialist to join our team in Aurora, Colorado. In this long-term contract role, you will focus on managing business-to-business collections, ensuring timely payments from small to mid-sized organizations while maintaining positive client relationships. This is an excellent opportunity for someone who thrives in a structured environment and enjoys contributing to the financial health of a company.
Job Responsibility:
Conduct daily business-to-business collection calls to small and mid-sized companies to ensure timely payments
Maintain accurate records of client interactions and payment statuses using spreadsheets and other tools
Collaborate with internal teams to resolve billing discrepancies and address client concerns
Monitor accounts receivable and prioritize accounts requiring immediate attention
Provide excellent customer service to maintain positive client relationships throughout the collections process
Prepare and distribute reports on collection activities and account statuses
Review and analyze aging reports to identify delinquent accounts
Proactively recommend process improvements to enhance collection efficiency
Ensure compliance with company policies and regulations throughout the collection process
Requirements:
Proven experience in commercial or consumer collections, particularly in a business-to-business setting
Strong organizational skills with the ability to manage multiple accounts simultaneously
Proficiency in using spreadsheets and other data management tools
Excellent communication and interpersonal skills to interact with clients and internal teams
Familiarity with standard collection processes and best practices
Ability to analyze financial data and aging reports to prioritize collection efforts
Detail-oriented mindset with a focus on accuracy and completeness
Commitment to maintaining professionalism and confidentiality in all interactions
What we offer:
medical, vision, dental, and life and disability insurance