Collections Specialist

• Manage business-to-business collection efforts by contacting customers regarding past-due balances and working toward timely resolution
• Maintain accurate customer account details by reviewing and updating records as needed
• Track purchase order status and follow up with customers to obtain, confirm, or clarify outstanding PO information
• Monitor open receivables and document collection activity, customer responses, and payment commitments
• Partner with internal stakeholders to address billing questions and resolve account issues that may delay payment
• Use company systems and tools to review account activity, record updates, and support daily collections workflows
• Prioritize a high-volume workload while meeting deadlines and maintaining consistent follow-up with assigned accounts

• Previous experience in business-to-business collections is required
• Working knowledge of collection practices, receivables follow-up, and account resolution processes
• Ability to communicate professionally with customers by phone, email, and other business channels
• Strong attention to detail with the ability to keep account and customer information current and accurate
• Comfortable managing multiple priorities in a structured Monday through Friday work environment
• Proficiency with collection, billing, or accounts receivable systems
• experience with internal software platforms is helpful
• Participation in hiring process requirements, including candidate screening, is required

experience with internal software platforms is helpful

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan
• free online training
• access to top jobs
• competitive compensation