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We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from commercial accounts. This position offers an excellent opportunity to utilize your expertise in collection processes and contribute to the financial success of the organization.
Job Responsibility:
Manage and oversee the collection of outstanding payments from commercial and consumer accounts
Communicate with clients to resolve billing discrepancies and ensure timely payments
Maintain accurate records of all collection activities and account statuses
Analyze accounts to identify overdue balances and prioritize collection efforts
Collaborate with internal teams to address credit and billing issues effectively
Negotiate payment arrangements with clients while maintaining positive relationships
Prepare regular reports on collection activities and outstanding accounts
Ensure compliance with company policies and applicable regulations during collection processes
Proactively identify opportunities to improve collection strategies and procedures
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and collection processes
Excellent communication and negotiation skills
Proficiency in maintaining accurate financial records and documentation
Ability to analyze accounts and prioritize tasks efficiently
Familiarity with relevant regulations and compliance standards
Strong problem-solving skills and attention to detail
Experience with billing and accounts receivable is preferred
Nice to have:
Experience with billing and accounts receivable is preferred