Collections Specialist Job at Robert Half (Hinsdale)

Collections Specialist

Robert Half

Location:
United States , Hinsdale

Category:
Finance

Contract Type:
Not provided

Salary:

26.50 - 33.65 USD / Hour

Save Job

Apply Position

Job Description:

We are looking for a Collections Specialist to join a wholesale distribution organization in Oak Brook, Illinois. This Long-term Contract position focuses on improving account accuracy, reducing aged receivables, and supporting timely financial operations across collections, cash posting, credits, and returns. The role is well suited for someone who can manage detailed transactional work, investigate discrepancies, and communicate effectively with both customers and internal partners.

Job Responsibility:

Investigate unpaid balances, short payments, and deduction issues to identify causes, determine resolution steps, and drive accounts toward closure
Manage a high volume of deduction activity by maintaining organized tracking records and updating status details in Excel
Support daily cash posting by manually applying payments that are not successfully matched through standard banking files
Review payment exceptions, complete manual account applications, and coordinate file handling with technical teams when uploads are required
Enter customer credit requests into SharePoint, move items through the approval process, and provide return-related documentation to customers as needed
Issue approved credits, help reduce open request volume, and assist with credit and rebill transactions when necessary
Record customer returns in Infor through manual entry and ensure related account activity is reflected accurately
Work closely with internal departments and external business contacts to resolve questions related to deductions, returns, credits, and customer balances
Contribute to month-end close activities by ensuring cash applications, credits, deductions, and returns are completed accurately and on schedule

Requirements:

At least 5 years of experience in collections, accounts receivable, cash application, or credit and returns support
Demonstrated ability to research deduction claims, short pays, and customer account discrepancies in a commercial environment
Strong Microsoft Excel skills, including the ability to track account activity, organize data, and work with formulas
Experience handling high-volume transactional workloads while maintaining accuracy and meeting deadlines
Familiarity with SharePoint for data entry and workflow coordination is preferred
Experience using Infor or a comparable ERP platform is preferred
Solid problem-solving, customer service, and cross-functional communication skills
Ability to collaborate effectively with finance, IT, customer service, and management teams

Nice to have:

Familiarity with SharePoint for data entry and workflow coordination is preferred
Experience using Infor or a comparable ERP platform is preferred

What we offer:

medical
vision
dental
life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays

Additional Information:

Job Posted:
May 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Robert Half - All Job Offers

Job Link Share: