Collections Specialist, Robert Half

Robert Half

Location:
United States, Baltimore

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a meticulous and customer-focused Collections Specialist to join our team in Baltimore, Maryland. This Contract-to-Permanent position plays a key role in managing accounts receivable, resolving payment issues. The ideal candidate will possess strong communication skills and deliver exceptional service.

Job Responsibility:

Oversee accounts receivable, ensuring accurate billing and payments
Coordinate with teams to resolve account discrepancies
Engage with customers to address past-due balances
Negotiate and document payment arrangements or settlements while maintaining relationships
Collaborate across departments
Monitor account activity to identify and address potential payment issues
Provide regular updates on account status and collections progress to management

Requirements:

Minimum of 2 years of experience in accounts receivable or collections roles
Proficiency in handling billing functions and resolving payment discrepancies
Strong ability to manage inbound and outbound customer calls with professionalism
Familiarity with collections processes and best practices
Excellent communication and negotiation skills
Proven ability to work collaboratively across departments
Detail-oriented with strong organizational and problem-solving abilities

What we offer:

Medical, vision, dental, and life and disability insurance
Access to company 401(k) plan
Free online training
Competitive compensation

Additional Information:

Job Posted:
May 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Collections Specialist