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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Baltimore

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a meticulous and customer-focused Collections Specialist to join our team in Baltimore, Maryland. This Contract-to-Permanent position plays a key role in managing accounts receivable, resolving payment issues. The ideal candidate will possess strong communication skills and deliver exceptional service.

Job Responsibility:

  • Oversee accounts receivable, ensuring accurate billing and payments
  • Coordinate with teams to resolve account discrepancies
  • Engage with customers to address past-due balances
  • Negotiate and document payment arrangements or settlements while maintaining relationships
  • Collaborate across departments
  • Monitor account activity to identify and address potential payment issues
  • Provide regular updates on account status and collections progress to management

Requirements:

  • Minimum of 2 years of experience in accounts receivable or collections roles
  • Proficiency in handling billing functions and resolving payment discrepancies
  • Strong ability to manage inbound and outbound customer calls with professionalism
  • Familiarity with collections processes and best practices
  • Excellent communication and negotiation skills
  • Proven ability to work collaboratively across departments
  • Detail-oriented with strong organizational and problem-solving abilities
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Access to company 401(k) plan
  • Free online training
  • Competitive compensation

Additional Information:

Job Posted:
May 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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