Collections Specialist Job at Robert Half (Oklahoma City)

Collections Specialist

Robert Half

Location:
United States , Oklahoma City

Category:
Finance

Contract Type:
Not provided

Salary:

15.00 - 17.00 USD / Hour

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Job Description:

We are seeking a reliable and detail-oriented Collections Specialist for a temp-to-hire opportunity. This role is responsible for managing customer accounts, contacting clients regarding outstanding balances, and maintaining accurate records. The ideal candidate has strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Job Responsibility:

Contact customers by phone and email to collect past-due balances in a professional and courteous manner
Review and manage accounts to ensure timely payments
Document all collection activity accurately in the system
Research and resolve account discrepancies
Maintain compliance with company policies and applicable regulations
Provide excellent customer service while negotiating payment arrangements
Work closely with internal departments to resolve account issues

Requirements:

Prior experience in collections, accounts receivable, call center, or customer service preferred
Strong knowledge of Microsoft Office (Outlook, Excel, Word) and web-based systems
Ability to operate a multi-line phone system, including answering, listening, and documenting calls
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Ability to pass a background check
Must be able to start on Monday, January 26, 2026
Must be able to attend 100% of training from January 26 – February 13 with no absences
Customer service skills assessment required

What we offer:

Opportunity to convert to a permanent position after 90 days
Consistent daytime schedule with no weekends
Supportive work environment with training provided
medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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