CrawlJobs Logo
Robert Half Logo Robert Half · Finance

Collections Specialist

United States, Princeton · Job Posted May 26, 2026
Apply Position
Job Link Share

Job Description

Our client is seeking a driven and detail-oriented Collections Specialist to join their growing team. This role is responsible for recovering outstanding balances, managing past due accounts, resolving billing discrepancies, and supporting overall receivables performance in a high-volume environment. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced setting, and consistently meet monthly collection goals. Advanced Excel skills and the ability to analyze financial data are critical for success in this role.

Job Responsibility

  • Consistently achieve monthly collection goals while maintaining results within established targets
  • Manage assigned customer portfolio, including reconciliation of receivables, open balances, credits, and payments
  • Identify and escalate collection issues in a timely manner
  • Utilize data-driven collection strategies to reduce DSO and improve receivables performance
  • Build strong relationships with customers and internal teams to resolve billing issues and outstanding balances
  • Prepare detail oriented collection correspondence with accurate, data-supported insights
  • Maintain detailed account documentation and activity records
  • Analyze payment and billing trends to identify process improvement opportunities
  • Support departmental initiatives and additional responsibilities as needed

Requirements

  • At least 3 years of experience in collections, credit and collections, or a closely related accounts receivable function
  • Background in commercial collections, with the ability to manage customer accounts in a fast-paced, metric-driven environment
  • Strong Excel skills, including sorting, filtering, formulas, and pivot tables for reporting and analysis
  • Demonstrated ability to assess account issues, identify root causes, and take timely corrective action
  • Excellent written and verbal communication skills with a detail-focused approach to customer and internal interactions
  • Strong attention to detail and the ability to organize competing priorities while meeting deadlines
  • Analytical mindset with sound critical-thinking skills and a proactive, solution-oriented work style

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Collections Specialist

8 matching positions

Billing and Collection Specialist

Coralogix is a modern, full-stack observability platform transforming how busine...
Location
Location
Israel , Ramat Gan
Salary
Salary:
Not provided
coralogix.com Logo
Coralogix
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience as a Billing and Collection Specialist or similar position
  • Bachelor's degree in finance, accounting, economics, or a related field - Advantage
  • Experience from a SAAS company or Hi-Tech environment
  • Proficiency in Microsoft Office suite, excellent Excel skills are required.
  • Experience with Salesforce- Must
  • Experience with NetSuite- Must
  • Excellent written and verbal communication skills
  • Customer-focused and target-drive
  • Excellent English – written and spoken
  • Ability to work independently and manage multiple tasks simultaneously.
Job Responsibility
Job Responsibility
  • Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
  • Responsible for verifying and processing daily invoices and collection
  • Own customer billing issues to the point of resolution, keep our customers updated, and ensure all information tracked
  • Empathetic customer communication and understanding of their priorities
  • Review sales contracts, purchase orders, and other supporting documents to ensure proper billing
  • Communicate with internal departments, including sales, finance, and customer service, to resolve billing-related issues.
  • Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
  • Responsible for collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation
  • Fulltime
Read More
Arrow Right

Collections Specialist

We have an exciting opportunity for a Collections Specialist to join our growing...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in B2B collections
  • Ability to overcome objections and offer solutions to resolve potential roadblocks
  • Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
  • Relationship-builder and strong listening skills
  • Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence
  • conveys sound judgment
  • builds trust
  • is collaborative, insightful, proactive, and future-focused
  • Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
  • Demonstrates integrity and the highest ethical standards in all aspects
Job Responsibility
Job Responsibility
  • Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
  • Meet established collection objectives monthly
  • Collect and manage past due accounts for moderate to large sized business customers
  • Use various computer systems simultaneously
  • Build and maintain strong customer relationships and problem solve with the customer
  • Preparation of monthly collection reports and recommendations on credit memos and write off activities
  • Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
  • Review and comprehend contractual agreements with customers that govern the servicing relationship
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...
Location
Location
United States , White Plains
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in commercial and consumer collections, including B2B environments
  • Strong understanding of credit approvals, collection processes, and debt settlement
  • Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
  • Ability to interpret and analyze aging reports to prioritize collection efforts
  • Exceptional customer service skills with a focus on building client relationships
  • Excellent communication and organizational skills to handle high-volume tasks efficiently
  • Familiarity with call center operations and handling customer inquiries
  • Adaptability to manage multiple responsibilities and support departmental needs
Job Responsibility
Job Responsibility
  • Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
  • Conduct high-volume collection calls to secure payments and promptly resolve any client issues
  • Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
  • Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
  • Adapt to different roles within the department to provide support and coverage during staff absences
  • Post daily payments to the Cash Easy System as required
  • Process daily transactions and assist customers with inquiries and weekly account updates
  • Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
  • Ensure superior customer service by addressing client concerns effectively and professionally
  • Collaborate with the credit team to approve credit lines and manage balances efficiently
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Senior Collections Specialist

About the Company: Our client is an international law firm headquartered in New ...
Location
Location
United States , New York
Salary
Salary:
75000.00 - 100000.00 USD / Year
arrowsearchpartners.com Logo
Arrow Search Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in accounting or finance
  • 3-5 years of experience in collections and/or AR at a law firm
  • Experience interacting with clients and partners
  • Experience with Aderant or other legal billing system
Job Responsibility
Job Responsibility
  • Assist in daily collections operations
  • Prepare and send collection communications and generate reminder statements
  • Communicate with clients regarding delinquent accounts
  • Negotiating payment plans with clients
  • Perform account reconciliations
  • Work with the firm’s attorneys to research, analyze, and resolve collections issues
  • Support the firm’s attorneys regarding their accounts receivables
  • Other billing duties and projects as assigned
Read More
Arrow Right

Consumer Collection Specialist

The Consumer Collections Specialist is responsible for collecting payments and r...
Location
Location
Mexico , Monterrey
Salary
Salary:
Not provided
hunterdouglas.com Logo
Hunter Douglas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred
  • Fluent in English (both verbal and written) — this is a mandatory requirement
  • Must demonstrate strong communication skills to speak confidently and clearly with consumers regarding payments and account issues
  • Proven ability to communicate with empathy and professionalism while resolving payment concerns
  • Knowledge of consumer credit and collections principles, as well as familiarity with consumer data privacy and debt collection regulations
  • Proficiency in ERP or CRM-based receivables and collections systems
  • Proficient in Microsoft Excel and Word
  • Strong problem-solving, time management, and organizational skills
  • Ability to work independently and manage multiple priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Contact consumers with past-due balances via phone, email, and other approved channels in accordance with company policy and applicable consumer protection laws
  • Communicate clearly and confidently in English to collect payments, negotiate repayment plans, and resolve account issues
  • Handle incoming customer inquiries regarding billing, payments, and account disputes with empathy, accuracy, and professionalism
  • Research and resolve exceptions or discrepancies in invoices, payments, and account activity
  • Document all consumer interactions, payment commitments, and follow-up actions accurately in the system of record
  • Identify accounts for escalation, write-off, or further review based on delinquency status or payment behavior
  • Process payments on consumer accounts for credit card declines, non-sufficient funds or general past due balances
  • Review account status reports and manage the collections queue daily to ensure timely follow-up
  • Collaborate with customer care and finance teams to ensure alignment on billing, refunds, and dispute resolutions
  • Identify opportunities for process improvement to enhance collection efficiency and customer satisfaction
What we offer
What we offer
  • Competitive compensation package including annual bonus
  • Generous benefits package including major medical expenses and life insurance
  • Vacation days
  • Vacation premium
  • Paid time off
  • Christmas bonus
  • Food vouchers and cafeteria service
  • Savings fund
  • Career developmental opportunities
  • A company culture that prioritizes internal development
Read More
Arrow Right

Collections Specialist

The Collections Specialist will be responsible for correspondence with accounts ...
Location
Location
United States , Lincoln
Salary
Salary:
Not provided
sandhills.com Logo
Sandhills Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent oral and written communication skills
  • Able to work independently and communicate within a team environment
  • Results oriented
  • Flexible and open to change
  • Stable and progressive work history
  • Professional appearance and demeanor
Job Responsibility
Job Responsibility
  • Correspondence with accounts which have been moved to delinquent status and to apply payments accordingly
  • Work with customers who have filed a request for follow up on a transaction as necessary
  • Verifying registration information for new registered users and processing the information
  • Entering and maintain information on auction results for the website
  • Assume other details as assigned
What we offer
What we offer
  • Recovery incentive
  • Fulltime
Read More
Arrow Right

Credit & Collections Specialist with Spanish

Location
Location
Poland , Kraków
Salary
Salary:
Not provided
content.perkinelmer.com Logo
PerkinElmer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Very good level of English and Spanish - at least CEFR B2 level
  • Open-mined team player with a positive attitude
  • Willing to work in the afternoon hours (with additional allowance provided)
  • Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments
  • Working knowledge of SAP experience or other ERP will be an asset
  • Must be professional and ethical with high integrity
  • Should have excellent analytical skills
  • Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests
  • Supports, leads and contributes to process improvements
Job Responsibility
Job Responsibility
  • Collection of receivables for customers located in the America
  • Regular verification of customers’ balance of accounts
  • Investigation of reasons for unpaid invoices, sending out of demand letters for payment
  • Phone and email communication with clients
  • Collection cycle and reduce Past Due Receivables improvement
  • Performing credit assessment and setting credit lines per Customer
  • Support Bad Debt Reserve and Write Off processes
  • Processing of the clearing of invoices with payments or credit notes using SAP
  • Liaison with Treasury Department to gather information of remittances with insufficient data
  • Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more
What we offer
What we offer
  • Private healthcare including dental care – MEDICOVER
  • Life and long-term disability insurance
  • MyBenefit Cafeteria system
  • Multisport Card
  • Social Fund Subsidies
  • Home Office allowance
  • Tuition reimbursement
  • Referral awards
  • Internal career development opportunities in multiple business areas
  • Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company
Read More
Arrow Right

Collection specialist

The Collection Specialist will participate in the full lifecycle of intelligence...
Location
Location
United States , Miami, Florida
Salary
Salary:
Not provided
q6cyber.com Logo
Q6 Cyber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Analytical and detail oriented
  • Strong team and interpersonal skills along with the ability to work independently and achieve individual goals
  • Excellent English verbal and written communication skills
  • Knowledgeable in internet platforms
  • High level of interest in combating cybercrime and fraud
  • Self-starter, can-do attitude
Job Responsibility
Job Responsibility
  • Conduct primary and secondary collection and research on “open” sources as well as the DarkWeb, Deep Web, and other restricted information sources
  • Identify and evaluate new data sources
  • Improve internal collection systems
  • Produce reports and deliverables
  • Make fact-based assessments on a wide range of threats and risks affecting our clients
Read More
Arrow Right