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We are looking for a dedicated Collections Specialist who will be responsible for managing and optimizing collection processes while ensuring compliance with industry standards.
Job Responsibility:
Handle both commercial and consumer collection accounts, ensuring timely resolution and payment
Analyze credit data to assess the risk and establish appropriate collection strategies
Maintain accurate records of billing and collection activities to ensure proper documentation
Communicate effectively with clients to address payment issues and negotiate solutions
Monitor outstanding accounts and follow up consistently to reduce delinquency rates
Prepare detailed reports on collection performance and provide insights for improvement
Ensure compliance with relevant laws and regulations in all collection activities
Requirements:
Proficiency in managing collection processes and billing systems
Excellent communication and negotiation skills
Ability to handle sensitive financial information with discretion
Strong analytical skills and attention to detail
Ability to work collaboratively in a team-oriented environment
What we offer:
medical, vision, dental, and life and disability insurance