Collections Specialist Job at Robert Half (Bridgewater)

Collections Specialist

Robert Half

Location:
United States , Bridgewater

Category:
Finance

Contract Type:
Contract work

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for a Collections Specialist to support account recovery efforts for a financial institution in Bridgewater, New Jersey. This Long-term Contract position is fully onsite and offers the opportunity to work closely with lending and member service teams to resolve delinquent accounts while maintaining a detail-oriented customer experience. The ideal candidate brings prior banking or credit union experience and a strong understanding of both consumer and commercial collections practices.

Job Responsibility:

Manage outreach for past-due consumer and commercial accounts through phone, email, and written communication to secure timely resolution
Review account status, payment history, and supporting documentation to determine appropriate collection strategies and next steps
Negotiate payment arrangements with customers while balancing service expectations and institutional guidelines
Maintain accurate records of collection activity, account updates, commitments to pay, and follow-up actions in internal systems
Partner with internal departments to investigate account issues, clarify billing questions, and support the resolution of delinquent balances
Monitor assigned portfolios to identify risk trends, prioritize collection efforts, and escalate complex matters when needed
Ensure collection activities are carried out in accordance with banking policies, regulatory expectations, and established procedures

Requirements:

Prior banking or credit union experience
Strong understanding of both consumer and commercial collections practices
Previous experience in collections within a bank, savings and loan institution, or credit union environment is preferred
Working knowledge of consumer and commercial collection methods, billing follow-up, and account resolution practices
Ability to communicate professionally and effectively with customers regarding overdue balances and payment options
Strong organizational skills with the ability to manage a high-volume workload and maintain detailed documentation
Proficiency in reviewing account information and using systems to track collection activity and follow-up tasks
Availability to work a 40-hour weekly schedule in a long-term contract assignment

What we offer:

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Additional Information:

Job Posted:
April 27, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Robert Half - All Job Offers

Job Link Share: