CrawlJobs Logo
Robert Half Logo Robert Half · Legal

Collections Specialist

United States, Severna Park · Job Posted July 08, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Collections Specialist to join a growing law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position supports the firm by managing delinquent accounts, communicating with property owners, and helping maintain accurate case information. The ideal candidate brings a calm, service-minded approach to difficult conversations and is comfortable working in a fast-paced office environment with opportunities for training and long-term growth.

Job Responsibility

  • Manage past-due accounts for clients, following established collection procedures and deadlines
  • Communicate with property owners by phone and other channels to discuss outstanding balances, explain next steps, and encourage workable payment arrangements
  • Prepare and process collection-related documentation such as liens, legal filings, and wage garnishment materials in coordination with the legal team
  • Review client-provided account details and confirm that records are accurately entered and updated within the firm's collections platform
  • Respond professionally to challenging or sensitive inquiries while using sound judgment and de-escalation techniques
  • Support the collections department with administrative tasks, document handling, and status updates to help keep files organized and moving forward
  • Work closely with attorneys and team members to ensure collection matters are handled efficiently and in line with firm standards

Requirements

  • Previous experience in collections, customer service, administrative support, or another role involving frequent interaction with the public
  • Ability to handle difficult conversations with professionalism, patience, and confidence
  • Strong attention to detail with the ability to compare information, identify discrepancies, and maintain accurate records
  • Comfort using office software and systems, including Microsoft Excel and case or account management tools
  • Ability to manage multiple tasks in a structured, deadline-driven environment
  • Experience working in a law firm or legal support setting is helpful, but not required
  • Reliable transportation and ability to work on site in Severna Park, Maryland, with hybrid flexibility available after the initial onboarding period

Nice to have

Experience working in a law firm or legal support setting is helpful, but not required

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Collections Specialist

8 matching positions

New

Collections Specialist

We are seeking a Collections Specialist in Middlesex County, NJ. As a Collection...
Location
Location
United States , Woodbridge
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in a collections or billing role
  • Proven ability to manage collections and handle sensitive financial matters
  • Working knowledge of Excel and ERP systems
  • Strong communication and negotiation skills with the ability to handle sensitive conversations professionally
  • Ability to stay organized, maintain accurate records, and protect confidential information
  • Comfortable working both independently and collaboratively in a deadline-driven office setting
  • All applicants applying for U.S. job openings must be legally authorized to work in the United States.
Job Responsibility
Job Responsibility
  • Review past due accounts, determine appropriate next steps, and work toward practical solutions
  • Contact customers regarding past-due balances and follow up on payment status
  • Monitor and manage aging reports to prioritize past-due accounts
  • Answer customer questions related to balances and invoices
  • Assist customers with making payments on past-due accounts and provide support with available payment options
  • Maintain accurate records of account activity, payment updates, and customer communication
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training
  • access to top jobs
Read More
Arrow Right

Collections Specialist

Location
Location
United States , Saint Louis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • associate’s or bachelor’s degree in business or a related field preferred
  • Previous experience in collections, accounts receivable, or customer service is beneficial
  • Strong negotiation, communication, and problem-solving skills
  • Proficiency with Microsoft Office and collections/accounting software
  • Ability to work independently and collaboratively within a team
Job Responsibility
Job Responsibility
  • Contact clients to collect outstanding payments and resolve past-due accounts
  • Research and investigate account discrepancies and payment delays
  • Maintain accurate records of all communications and collection activities
  • Coordinate with internal teams to resolve billing issues and disputes
  • Prepare and distribute regular reports on collection status and aging accounts
  • Adhere to all applicable laws and regulations in the collections process
  • Provide excellent customer service while balancing company objective
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Collections Specialist

We are looking for a Collections Specialist to help with account collections. ...
Location
Location
United States , Greenville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in consumer collections or a similar accounts receivable environment
  • Ability to manage a heavy volume of outbound calls while also responding to inbound inquiries
  • Working knowledge of standard collection practices and account follow-up procedures
  • Strong verbal communication skills with the ability to remain detail oriented in challenging conversations
  • Comfortable documenting detailed account notes and maintaining accurate records
  • Dependable organizational skills and the ability to stay productive in a fast-paced setting
Job Responsibility
Job Responsibility
  • Contact consumers by phone through frequent outbound calling and handle incoming calls related to past-due accounts
  • Review delinquent balances, discuss payment options, and work with customers to encourage timely resolution
  • Document account activity, conversations, and payment commitments accurately within internal systems
  • Follow established collection procedures and compliance guidelines during every customer interaction
  • Prioritize daily account queues to ensure follow-up efforts are completed efficiently and consistently
  • Address customer questions regarding account status, balances, and payment arrangements in a clear manner
What we offer
What we offer
  • Great incentive program in place for monthly bonuses based on KPIS
  • Performance based incentives
  • Small collections team (under 12 people)
  • Great work culture
  • Casual attire at office
  • Opportunity for growth
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable opera...
Location
Location
United States , Austin
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 4 years of experience in accounts receivable, collections, or order-to-cash functions
  • Strong working knowledge of account reconciliation, billing support, credits, adjustments, and dispute management
  • Proficiency with Microsoft Excel and Office tools, including pivot tables and advanced analytical functions
  • Experience using enterprise financial systems
  • Oracle Financials R12 is preferred
  • Familiarity with Salesforce is preferred
  • Ability to manage commercial collections while balancing risk awareness and customer relationship considerations
  • Manufacturing industry experience is preferred
  • Strong communication skills and the ability to collaborate effectively across multiple departments
  • All applicants applying for U.S. job openings must be legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Oversee an assigned portfolio of customer accounts, keeping invoices, credits, adjustments, and related account activity accurate, timely, and aligned with company guidelines
  • Partner with accounts receivable colleagues to share day-to-day knowledge, offer practical guidance, and help address challenging collection matters
  • Communicate regularly with customers and business stakeholders to strengthen collections performance, support cash flow goals, and preserve positive commercial relationships
  • Coordinate with credit, sales, order management, tax, and customer support teams to investigate root causes of account issues and drive timely resolution
  • Review account activity in detail to identify payment discrepancies, pricing concerns, tax variances, or order entry errors, then follow through on corrective actions
  • Perform reconciliations and balance reviews to confirm transactions are properly recorded and customer accounts accurately reflect payments and open items
  • Prepare manual invoices, account adjustments, statements, aging reports, and invoice copies as needed to support collection efforts and customer inquiries
  • Monitor shared billing communications daily, respond to requests promptly, and maintain complete documentation in accordance with internal policy
  • Assist with month-end and year-end activities, including support for audit-ready schedules and review of credit memos or invoice recoding when requested
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for a Collections Specialist to support receivables activity and ...
Location
Location
United States , Louisville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in collections with exposure to both commercial and consumer accounts
  • Working knowledge of credit and collection practices, including account follow-up and delinquency management
  • Ability to handle billing-related collection matters and research account issues efficiently
  • Strong verbal and written communication skills with a detail-oriented and customer-focused approach
  • High level of organization and attention to detail when tracking account activity and payment commitments
  • Proficiency with standard business systems and tools used for documentation, reporting, and collections workflow
  • Ability to manage multiple accounts simultaneously and prioritize work in a deadline-driven environment
Job Responsibility
Job Responsibility
  • Contact commercial and consumer account holders to secure payment on past-due balances through phone, email, and written communication
  • Review aging reports and account details to prioritize collection efforts and determine appropriate next steps
  • Investigate billing concerns, payment discrepancies, and account disputes to help move accounts toward resolution
  • Maintain detailed and up-to-date records of conversations, commitments, and account status in internal systems
  • Partner with internal teams such as billing, customer service, and credit to address obstacles affecting payment timelines
  • Monitor promised payments and follow up promptly when commitments are missed or additional action is required
  • Apply established collection procedures and credit guidelines while supporting consistent recovery practices
  • Prepare account updates and collection activity summaries for leadership or other stakeholders as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

Our client in Norwich, Connecticut is seeking a detail-oriented Collections Spec...
Location
Location
United States , Norwich
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in collections, accounts receivable, or a related accounting support role
  • Strong negotiation and problem-solving skills
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Excel and accounting or ERP systems
  • High attention to detail and strong organizational skills
  • Ability to work independently and manage multiple priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Contact customers regarding past-due accounts by phone, email, and written correspondence
  • Monitor aging reports and prioritize collection efforts
  • Research and resolve account discrepancies, billing issues, and payment disputes
  • Maintain accurate records of collection activity and account status
  • Collaborate with internal departments to resolve customer concerns and support account reconciliation
  • Process payments and update account information as needed
  • Recommend accounts for escalation when appropriate
  • Support month-end reporting related to accounts receivable and collections
What we offer
What we offer
  • Medical, vision, dental, life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Collections Specialist

We are looking for a detail-oriented Collections Specialist to support student f...
Location
Location
United States , Wilkes-Barre
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required, preferably in business, finance, or a related discipline.
  • Experience supporting collections, billing, credit, or account resolution activities in a detail-oriented setting.
  • Knowledge of collection procedures and the ability to apply them accurately and consistently.
  • Familiarity with Microsoft Office applications and comfort learning or using systems such as Banner.
  • Understanding of regulatory and policy-driven environments, ideally within higher education or student financial services.
  • Strong analytical skills with the ability to review account details and resolve discrepancies effectively.
  • Excellent written and verbal communication skills for working with students, families, and internal partners.
  • Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
Job Responsibility
Job Responsibility
  • Assist students and families with questions related to account balances, payment expectations, and available financial service options.
  • Manage collection activities by reviewing outstanding accounts, following up on delinquent balances, and documenting all account actions accurately.
  • Evaluate account information to support timely resolution of billing concerns and recommend appropriate next steps based on established guidelines.
  • Maintain compliance with university policies as well as relevant federal and state regulations when handling student financial matters.
  • Collaborate with internal offices to address account discrepancies, verify supporting documentation, and ensure accurate record updates.
  • Use institutional systems and standard office software to monitor account activity, prepare correspondence, and maintain organized case records.
  • Communicate professionally with students, families, and other stakeholders to explain processes, deadlines, and required documentation.
  • Contribute to efficient financial service operations by identifying process issues and supporting ongoing improvements in account management workflows
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for an experienced Collections Specialist to support accounts rec...
Location
Location
United States , Hopkins
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in collections, accounts receivable, or credit-focused financial operations
  • Background supporting commercial and/or consumer collections, including business-to-business account management
  • Working knowledge of billing, collection workflows, account reconciliation, and delinquency follow-up practices
  • Ability to review account details, identify discrepancies, and resolve issues with accuracy and sound judgment
  • Proficiency in Microsoft Excel, including the use of formulas for tracking and analyzing account activity
  • Strong written and verbal communication skills with the ability to handle customer interactions professionally
  • Comfortable collaborating with cross-functional teams to address payment issues and support timely account resolution
Job Responsibility
Job Responsibility
  • Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices
  • Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution
  • Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct
  • Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow
  • Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments
  • Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards
  • Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed
  • Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records
  • Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right