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We are looking for a detail-oriented Collections Specialist to join our team in Elk River, Minnesota. This is a position within the credit agencies industry, focusing on both commercial and consumer collections. The ideal candidate will excel in managing accounts receivable processes, resolving discrepancies, and ensuring timely and accurate payments.
Job Responsibility:
Prepare and process daily cash and credit card deposits, maintaining accurate records with cash control sheets
Post receipts and payments to ledgers, spreadsheets, and databases, ensuring precision
Handle consumer correspondence, including disputes and cease requests, while maintaining compliance
Organize and distribute invoices, receipts, checks, and relevant correspondence with efficiency
Audit account balances, investigate discrepancies, and collaborate with clients for corrections and approvals
Address chargebacks, refunds, returns, and bad checks, ensuring proper resolution
Respond to inquiries related to accounts receivable, providing timely follow-ups
Compile and present account summaries and analyses from the collections team to clients
Monitor accounts receivable to guarantee payments are consistently accurate and on schedule
Reconcile monthly reports and assist with financial closings on a monthly and annual basis
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of accounts receivable systems and cash applications
Proficiency in handling billing collections and cash deposits
Ability to manage cash activity and reconcile accounts effectively
Expertise in collection processes and resolving account discrepancies
Familiarity with 10-key accounting tools
Excellent organizational and communication skills
Capability to work on special projects and adapt to front desk coverage when required