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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Alpharetta

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections.

Job Responsibility:

  • Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly
  • Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries
  • Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger
  • Prepare monthly reconciliations of cash receipts to the general ledger
  • Update complex Excel reports regularly and provide management with timely updates
  • Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met
  • Assist with training new team members and providing guidance on new processes
  • Provide documentation and support for periodic third-party audits
  • Participate in system testing, automation initiatives, and other enhancement projects
  • Identify inefficiencies in processes and propose actionable solutions

Requirements:

  • Minimum of 2 years of experience in commercial or consumer collections
  • Proficiency in credit and billing collection processes
  • Strong familiarity with Oracle systems and tools
  • Advanced knowledge of Excel, including managing complex reports
  • Excellent problem-solving and analytical skills
  • Ability to work collaboratively within a team and adapt to changing priorities
  • Experience supporting audits and implementing process improvements
  • Strong attention to detail and ability to manage multiple tasks effectively
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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