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We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance.
Job Responsibility:
Handle commercial and consumer collections with professionalism and attention to detail
Monitor accounts receivable and follow up on overdue balances to ensure timely payments
Maintain accurate records of all collection activities and communications
Collaborate with internal teams to address billing discrepancies and resolve customer concerns
Analyze accounts to determine the best course of action for recovering outstanding debts
Prepare and deliver reports on collection progress and account statuses
Communicate effectively with clients to negotiate payment arrangements and resolve disputes
Ensure compliance with company policies and applicable regulations throughout the collection process
Identify trends and potential risks in accounts receivable to proactively address issues
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and collection processes
Familiarity with billing and accounts receivable systems
Excellent communication and negotiation skills
Ability to analyze financial data and identify solutions for delinquent accounts
Detail-oriented with strong organizational skills
Proficiency in relevant software and tools used in collections
Commitment to maintaining confidentiality and professionalism at all times
What we offer:
Medical, vision, dental, and life and disability insurance